Salamander Pumps

I’ve been installing Salamander for years and have always recommended them to my customers.

I’ve had a couple of issues in terms of quality where the pump has broken within the first 12 months and I’ve had to go back and replace, but to be fair to Salamander, they’ve always sent out a replacement, which is why I’ve marked their customer service at 5*.

I’ve installed Salamander a couple of times in my time and every team I’ve installed them, they’ve been solid and had no complaints so far.

Never had too reach out too customerr service which is probably a good thing!

Recommend

I’ve came across Salamander Pumps a couple of times now in my customers homes and I think they’re a great alternative to Stuart Turner pumps.

I’ve only ever had one problem with them, but one one phone call to customer service had it sorted in minutes.

Would 100% recommend Salamander for customers and installers!

the pump was just what was needed . it replaced existing pump . the water pressure is now much better than before . the customer is very happy with pump and the water pressure

There shower mate is a good reasonably priced pump. It’s a good alternative to a Stuart turner if your on a budget and if installed correctly will last.

I’ve also installed many of there 15mm scale reducers which were of decent quality and reasonable priced.

Can i just say that salamanders customer service is outstanding. I've been called out to a couple of jobs this year where there products have either failed or haven't been installed correctly and the customer service at salamander helped me to either get a replacement or aiding me threw a process to resolve the issues they've had. 10/10 salamander keep it up.

I Have come across these pumps on a few
occasions where customers have wanted them
replaced as causing problems. But find they have
been installed incorrectly or badly. a few
alterations to pipework or hot water set up and
work like a dream good quality pumps and work
very well when installed correctly. Customer
service was good and helpful.

Great rep for greater Manchester always able to answer queries, good range of products have fitted various shower pumps for customers over the years and always come back to salamander

I've installed a few of these now mainly dual hot and cold booster pumps. Personally I have never had any problems but you must follow the installation instructions to prevent problems such as blade cavitation, sucking air, water starvation and not being primed. The supplied instructions are quite clear on this. I have found salamander customer service to be excellent when making enquiries about more complex technical installations in difficult locations regarding limited tank size, water hardness or softness etc.

Replaced and fitted many pps. Fairly simple but work well and get the job done. Can clog up from time to time but easy to clear. Worth it for the money

Have fitted quite a few salamander pumps and rarely have a problem with them.
I have repaired a few pumps also and they are reasonable to repair

Some pumps yes. Some pumps no. These are good pumps and wherever or whenever I use them they always do as they’re told and have never had an issue

Only pumps I will use on gravity hot water systems, simple answer they work and stand the test of time. Can pick some good deals up from time to time from screwfix as well

Been using salamander pumps for a number of years and found their product range and quality is of a high standard. I have contacted technical at salamander to get advice on which pump us suitable for an application and they were very helpful and knowledgeable.

There probably are better quality pumps out there but from an installer support point of view, the help line is so good. They will happily talk you through what to look for on a site survey and help you choose the right pump for the job. Follow their advice and the pump will last a long time.

Salamander pumps have always been my go to for pump options mostly for showers and the odd home boost. Have had a few complaints about noise and have had to improvise a design or make a ventilated sound box to give the customer some peace when resting is not an option. I have found them to be good pumps.

Pump failed after 6 months of light use , no joy from Salamander , they ask for loads of checks , all of which were within the manual specifications but then they just ignore emails . It appears the pressure sensing mechanism is a cheap plastic item (moving part ) and doesn’t last long with no spares available for repairs .

Fitted loads of these. Very well made and quite pumps. Only ever had one issue and it was replaced free of charge. Just make sure you install it correctly and don’t just swap like for like. Because if it wasn’t installed correctly in the first instance I.e. the pipework etc. You’ll void the warranty.

Normally my go to is Stuart Turner. But one occasion I was unable to source one ASAP so I opted for a salamander. And I must say I was pleasantly surprised with the product. Very well built, very quiet when operating, very easy to install and a fair bit cheaper than my go to product. Would definitely recommend.

have installed a few pumps and normally these are my go to brand. always seem to be more reliable in my own experience and easy to install and work with, prices are fair and never had a customer come back to me saying there is an issue, when any turned up broken Salamander got it replaced pronto.

I have fitted numerous Salamander pumps. They give people with gravity fed systems the option to have a mixer shower. Often it works out cheaper to get the pump than run a dedicated cable from the consumer unit to an electric shower. Their technical support is second to none

There pumps ain’t bad can be bit noisy the cheaper ones but do the job not had many issues and when I have they been dealt with can be little slow but always sorted definitely continue to buy and recommend

I love the products and the price tag for basic units, unfortunately the warranty is worth nothing unless you have completed the 20 checks, which can bring the price of installation to £1,000s. I have seen quite a few of these fail after 2 years due to not following the installation requirements so understand why they do it but then other brands seem to last longer when installed incorrectly. The good thing is the installer program. I get 2-3 shower pump replacements a month from their website.

The only pumps we recommend to customers is salamander, great build quality and super easy installation makes them great for us plumbers. Aftercare is also fantastic from these guys.

Great pumps Glenco Plumbing Milton Keynes are proud to champion the pumps to all our customers and never let us down look the part aswell. Thanks guys www.Glencoplumbing.co.uk

I had a small problem with a pump i installed six mounths ago and phoned up and they helped me out stright aways keep up the good work and thanks again

Does the job but very noisy, Stuart turner is the better choice imo, but if customer is on a budget this'll do!