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Vaillant

( 36 Reviews )

Product Information
Overall rating 4.8

Customer Service is rated at a 5/5 for Vaillant :

Product Quality is rated at a 5/5 for Vaillant :

Product Range is rated at a 5/5 for Vaillant :

Value For Money is rated at a 4/5 for Vaillant :

Overall is rated at a 5/5 for Vaillant :

Reviews
Number reviews: 36
Overal rating: 5
Review for Vaillant by Plumb Gas & Heat Ltd
18th March 2022

Vaillant used to the the best brand to fit. But over the years they have gone down hill. All there boilers including the manufacturers they brought out all look the same. Our rep is the one whom is looking after us, hence why we fit a few. We only rate the 800 series.
They need to get there boilers back on top.

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Review for Vaillant by COMBI-CARE
25th March 2021

Vaillant are not our no1 boiler of choice now but cannot fault care and attention from our rep in West midlands, he sorted a serious fault out of warraty twice. Excellent service excellent boilers bit pricey and advanced technically.

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Review for Vaillant by Innswood Homes Ltd
28th February 2021

I specify Valliant on most of our projects,, can't think of any issues, they perform out of the box, very straightforward to fit and my fitter love them

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Review for Vaillant by BP Clews Energy Services
24th February 2021

Good range of boilers,the pure range is a good price point. Two sets of filters,one is smaller if room is tight. Always found customer service excellent for warranty repair or technical help.

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Review for Vaillant by SD Gas Servise
22nd February 2021

Combi Boiler
The Vaillant EcoTEC Pro combi boilers are compact boilers that will not take up too much room on your wall. Its compact design and quiet performance are both purposefully engineered so that it melts into the background and you barely realise that it is there.

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Review for Vaillant by JWP & Sons Gas
22nd February 2021

Brilliant boilers. Easy to use, easy to diagnose on. Technical are very good and customer services are always on point. Only downside is the pcbs like to fault a lot.

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Review for Vaillant by AstonPHG
12th February 2021

Great boilers, great customer service, easy to install, work on and maintain, happy they got rid of rubber hoses, great course providers, generally one of the best boiler manufacturers. Definitely showing the market how its done

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Review for Vaillant by KS3 Installations Ltd
31st January 2021

Just started fitting ecofit pure great value for a vaillant, if it could be a little cheaper I would push to customers a bit more but £889+ vat deal is pretty good in fairness never had an issue with the boiler it’s self and very easy to install and set up is ok once you read the manual and get used to the codes

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Review for Vaillant by LM&D Builders
28th January 2021

Have a propane gas on demand hot water heater, finding the appropriate jets was easy as was fitting, servicing is a dream, I don't think I will need another boiler in my lifetime or the next ( probably going to be hot enough there)

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Review for Vaillant by XK8 Group
27th January 2021

Good reliable boilers I always recommend never had any problem with them before and the support provided by vaillant is unbeatable compared to some others

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Review for Vaillant by MHC
26th January 2021

Have always recommended this brand for boilers. Whenever I am refitting a house we spec this. Not cheap but always reliable. I’ve had to call them a few times and always received good help. A known household name so the customer feels assured too

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Review for Vaillant by DP Heating Solutions Ltd
20th December 2020

These are by far my favourite boiler to install and service and repair. And warranty at the moment are fantastic. I've fitted the Domestic and Commercial boilers and all are built with quality

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Review for Vaillant by M Brierley Plumbing Limited
9th December 2020

Easy boiler to install. With fantastic after care.

On the 2 occasions I have called Vaillant an engineer has been out the next day and resolved the issue

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Review for Vaillant by Concannon Heating Services
12th November 2020

Vaillant have become a very expensive brand that are driving both engineers and customers away.
Spoke to them about a boiler part and despite having it int here factory just 10 miles away we had to wait for 5 days lead time while it was shipped into the country form abroad.

The part was 3 times what what expected too. Customer services not willing to help.

Technical side of thing is top notch and always get a diagnostic. Just a shame about the prices.

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Review for Vaillant by Ryan B
3rd November 2020

Have 1 of these on the house nice quality boiler, looks nice bit hidden away in a cupboard works well provides constant heat and hot water simple to use once set up and works well with wiser/hive/nest etc

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Review for Vaillant by m gas services
27th October 2020

What a boiler, love how the plate 2 plate sits at the back with plenty of space for hands to work without getting cut due to no room to manoeuvre. The ecotec +
Was built to to work an lasts if installed correctly
Again a great boiler to sell to customers who want that bit of quality great controls and very efficient most definitely a market leader

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Review for Vaillant by Gas Ops
26th October 2020

Best high efficiency boiler on the market by far.
Easy to service and repair!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good customer service and technical support team.

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Review for Vaillant by Kemco Plumbing & Heating Ltd
22nd October 2020

We install these boilers regularly. Vaillant are the boiler brand we recommend to all of our customers. The build quality is great and I have never had an issue when it comes to customer service. They look after their installers and customers.

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Review for Vaillant by N Bowhay
4th October 2020

Vaillant boilers for me are the number 1 boiler for reliability, user operation and are easier to carry out service and maintained work. Customer service and technical helplines have never let me down when needed.

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Review for Vaillant by D Stokes Heating & Plumbing
1st October 2020

They are one of the more expensive boilers on the market but they are a good quality build and they do last for ages easy to repair and install

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Review for Vaillant by Get Home Improvements
28th September 2020

I have a valiant boiler 28kw installed by British Gas about 8 years ago but it’s an eco and for my house, at least 32kw should have been the minimum.

My boiler gets serviced every year but my local boiler inspector and he says that they can be a good make, just maybe not this model for the size of the house. I only have 3 bedrooms and 1 bathroom but it sometimes struggles to get enough pressure to get it to the bath.

My previous System seemed to work better for pressure and I probably would think that a larger kw boiler may be better but not mine.

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Review for Vaillant by Tim Dean Plumbing And Heating Solutions Ltd
27th September 2020

Quality boilers, easy to install and repair. Boiler status codes make fault finding easy. Vaillant controls are also easy to use and install.

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Review for Vaillant by ATR Plumbing & Heating
26th September 2020

Great boilers I’ve fitted many of the ecotec pro’s and plus’s they are very good value for money and really easy to work on for engineers. Reliable, well made and good product range :)

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Review for Vaillant by MJE Plumbing Services
27th March 2020

fantastic boilers, heating and hot water equipment as well as class leading controls to help lower fuel consumption. highly recommend Vaillant.

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Review for Vaillant by Gas Patrol
10th October 2019

Vaillant is by far the most superior brand on the market.
With a great range of boilers and controls, will help your carbon footprint without having to lift a finger.

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Review for Vaillant by Pete Mayne Services
8th March 2019

Just fitted my first Vaillant, Ecofit pure 625 with a VR70 and a VRC700. Feels a quality product. The VRC700 takes some setting up which is not very well explained in the manual, so required help from tech guys. They are very good and very helpful. I have been on a couple of training courses at their training centre in Bristol which are good.

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Review for Vaillant by B N PLUMBING
27th February 2019

I use vaillant boilers for my larger installs. Great boilers that cope with a lot. The displays are great and storing fault codes is a great feature that all boilers should have

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Review for Vaillant by B H heating solutions
25th January 2019

Fitted loads and loads of vaillant a over 18 years and yes they have there faults like most boiler but I enjoy working on these easy to repair I have one in my house 9 years old only thing had to do was diverter valve, done few of there courses too in Cambridge really good place proper good set up staff are good loads of information easy to book on course and they offer loads of options!

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Review for Vaillant by Gas Eco Heat
3rd November 2018

Really like Vaillant boilers and I think they one of best on the market in my opinion.
Customer service requires improvement but other then that really good brand and great rewards for installers.

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Review for Vaillant by Bitz 'n' PC'z Ltd
5th October 2018

A very innovative, forward thinking company to deal with. The installer is at the heart of this and their excellent products are supported by a great team in Belper. I'm not a heating engineer, but do have dealings with Vaillant and use their boiler and ambisense kit in my own home.

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Review for Vaillant by Gasrite
1st July 2018

Vaillant have always been at the forefront of innovation and quality products and have always been my number one choice for boiler and heating products.

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Review for Vaillant by Andrew Vaughan Davies Ltd
28th March 2018

My favourite boiler and will continue to install if the standards are keep high.Eco Tec Plus range are second to none. The boiler operation noise is so quiet my customers can’t believe it’s working.

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Review for Vaillant by The Boiler Change Experts
29th November 2017

So far so good. Not had any problems getting vaillant on the phone or having them come out. They do like to see the installer go first when there is an issue though, which is sometimes not practicle.

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Review for Vaillant by A1 Complete Plumbing & Heating Ltd
28th June 2017

Best boilers on the market. I have been fitting these boilers for 12 years, great value for money, after sales second to none, option for extending warranty to suit customer requirements a great feature on what I consider the best overall package out there. The new Ecofit Pure is a fantastic product. The only reservation I have is the VSmart controller.

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Review for Vaillant by CSO Heating LTD
15th June 2017

I've been installing Vaillant boilers since 2008 and up until now I've never been called back to one or had to call Vaillant out under warranty. Vaillant are by far the best domestic boilers in the market.

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Review for Vaillant by Ph plumbing & heating services Limited
22nd May 2017

Been fitting these boiler for years love the pro and plus models . The tec line can take some getting throu to and f75 fault is not always down to system water quality . 3x wps sensors in my own system and I know that's spotless and 40% Alfie 2

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Asked on 8th May 2017 by Hampshire Technical

Whats peoples thoughts Vaillants aftercare towards your customer.

Answered on 27th May 2017 by Orion Interiors Ltd

My personal experience has been poor. Terrible at answering the phone. Take ages to attend a property for repairs. Try find any excuse to get out of the repairs

Answered on 28th May 2017 by Hampshire Technical

Yea i knew they whers shocking at answering the phone but just wondered what there in people's houses and do they fine every excuse under the sun.

Answered on 23rd November 2017 by PARAGAS

Absolutely shocking. We refuse to install their boilers as a result of this.

Answered on 28th November 2017 by Masterheat Boiler Installations

They were one time first class but noticed the quality of employee has dropped a fair bit in recent times...

Answered on 26th September 2020 by Louis Gas & Heating Ltd

They are brilliant and if you have a good relationship with you are sales manager they will sort out any problems!


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