Browse by Brand Browse by Product Visit Shop

Viessmann

26 Reviews
2 Questions
Product Information
Overall rating 4.5

Customer Service is rated at a 4/5 for Viessmann :

Product Quality is rated at a 5/5 for Viessmann :

Product Range is rated at a 5/5 for Viessmann :

Value For Money is rated at a 5/5 for Viessmann :

Overall is rated at a 5/5 for Viessmann :

Reviews
Number reviews: 26
Overal rating: 5
Review for Viessmann by home
23rd March 2024

Just don't. Our 2.5-year-old broke down with a lockout issue and two plumbers including British Gas were unable to fix it because the parts must be on special order with 10 days delivery time. Their own support offered an appointment in weeks time. It is not acceptable with products that people rely on, during the cold months.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Westminster Heating
21st October 2023

terrible fraudsters who will rob you of money and then cancel the false promise of 10 year warranty on frivolous grounds . The agents are bullys, coercive, uneducated ignorant brats. A very bad company, stay away from viessmann UK

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Dove Plumbing & Heating
24th March 2021

These boiler are way over priced .
They breakdown often and the parts to replace are very expensive so overall rating explains how I feel about these boilers . Not impressed.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Owen Andrews Joinery And Handyman Services
2nd February 2021

Really good all round products my college used them back when I was in training and I liked them a lot good quality but not as good as other power tool brands

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by JMW Heating & Plumbing Ltd
1st February 2021

Impressive boiler, but can be a bit hard to speak to customer service. South Wales has a great rep who will go above and beyond to help you out with everything you require

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Rubber Duck Heating Services
9th January 2021

I have fitted Viessmann for a few years now they are a brilliant boiler that offers many models to suit your needs for different jobs/ houses. The customer service are brilliant and will move heaven and earth to help you out.

The only down side to them is the price of the product to you do get what you pay for.

Overall they are great and I will definitely be fitting them again.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by BSL Plumbing & Heating
13th December 2020

I’ve used many different boiler manufacturers throughout the years and have to say Viessmann are One of the finest boiler manufacturers available in the U.K.
From the budget end 0-50w to the 200w series these boilers are by far the pinnacle of the heating industry at this present time.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Graphene Gas Solutions
19th October 2020

Superkalafradgealisticexpialidoscious. Great kit. Easy to use. Proper sound customer service and that. Right blokes all round really. Use it.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Uplands Plumbing & Heating
26th September 2020

Simply the best boiler on the market in the UK.
Amazing tech support for engineers likewise the field engineers that get to your customers promptly. Just what is needed.
Viessmann is a little known brand to many in UK yet in Germany and rest of world are regarded as the best.
They lead the way in heating technology both conventional and energy saving equipment.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by D Stokes Heating & Plumbing
24th September 2020

Best boiler currently on the market. Best price and service I recommend this to every customer if they want a good quality product.
The 10 year guarantee is amazing and a great selling point. Combined overflow and condensate makes jobs a lot easier.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Chelmsford Gas Services
24th September 2020

Viessmann are, in my opinion the best boiler available on the UK market, the V200 range is light years ahead of the competition is terms of build quality and functionality.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by PD Gas Services
7th March 2020

Viessmann are just best manufacturer by a huge margin.... German engineering at is best.
A Worcester Engineer said to me,”what would you install if you couldn’t install Viessmann...?”, I said, “I would get another job and seek an engineering career with Mercedes...”

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by RW Gas Services
20th December 2019

RW Gas Services started to install these boilers earlier this year and they are a very good quality boiler.Easy to use and maintain and Viessmann offer good back up service.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Page Maintenance Ltd
7th November 2019

Great kit , everything finished of nicely , instructions can be a bit daunting , but it’s getting better and better, just need to tighten up on the customer service dept . The engineers are great when you finally get them to give you a call .

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Norwich Heating Services
13th August 2019

Viessmann products are some of the best on the market in all areas of heating. The service support of the company is as expected for a premium brand.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Edwards
12th July 2019

Manufacturer trained and approved on both domestic and commercial Viessmann gas boilers, one of the finest if not the finest boilers out there.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Sunderland Property Renovations Ltd
13th June 2019

Installed a Vitodens 100 2 years ago, had an issue with the burner tube, Viessmann sent out an engineer with a van full of spares and fixed it within an hour, can’t fault the boiler or the service.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by BPH - Blakemore Plumbing And Heating
1st October 2018

Been fitting Viessmann for just over a year now.Brilliant build quality and customer service is second to none. The 200w is in a totally different league to anything else out there. The training courses they offer are also top notch.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Alltime Plumbing & Heating
26th July 2018

Quality boiler made with installer in mind.
Used to swear by vaillant now viessmann all the way.
Back up support,reps and technical are top notch too

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Prenton Plumbing Service Ltd
26th July 2018

Absolute joy to install the 100w range intergrated filling loop ,pipe tails swivel
Comes with free weather comp cracking flying options great all round
combi , the heat only is also a great
boiler .
The 050 is a great mid priced just wish it came with swivel tails and loop
But for the price can’t go wrong

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Grant John Services
18th January 2018

I am biased as they are the one brand I tend to fit. There range has an option for every scenario, there back up is superb. German engineering at its very best.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Jm limited
3rd December 2017

After my old boiler packing in had one of their boilers installed couldn't be happier more energy efficient amen allot better quality for the price

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Wilcox Plumbing and heating
7th November 2017

Can’t praise these boilers enough. The best of the best, expensive but absolute quality. Great to install and work on. Setting the standard that other manufacturers should aspire to.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by J W Heating & Plumbing Solutions Limited
11th June 2017

Outstanding engineering, the very best of controls and fantastic support this is what puts Viessmann ahead of the competition.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Abbas Gas Services
26th May 2017

Very happy with Viessmann boilers and controls. Been fitting their products for several years now and wouldn't have a bad thing to say.
Any issues that we have had, have been dealt with quickly and professionally by Viessmann.
Boilers are easy to fit, service and use.

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Viessmann by Anti-freeze
17th May 2017

Best boilers on the market by a country mile the 200 range and flexibility is head and shoulders above the rest!
Renewable products are fantastic fitted plenty of the solar thermal and got a groundsource heat pump installation coming up with review to follow

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Asked on 15th February 2019 by Prenton Plumbing Service Ltd

Any chance of sending out some stickers for my van please?

This question does not have any answers, do you want to leave an answer?


Asked on 2nd May 2017 by Hampshire Technical

Hi all im just wondering whats peoples experience with Viessmann both good and bad. Any common problems?

Answered on 17th May 2017 by Anti-freeze

Only issues I've come across is Cristy hoses on not very well looked after systems!

Answered on 10th June 2017 by A I Foster

The biggest problem is the instructions to meney pages thay are not a boiler to fit and run as with most teckcanal seam to be reading from manual if you have time can do that call outs verrey quick when required

Answered on 23rd November 2017 by PARAGAS

Used to be very good years ago but customer service and tech support are dire these days.

Answered on 22nd May 2020 by CMM Plumbing and Heating

I have fitted three as the 35kw vitodens 050 seemed good value for money compared to other comparable German brands. Good flue distances as well. All three have given trouble with different problems, and it’s taken 2 days plus for warranty calls. I don’t fit them anymore. Good heat exchanger. Pity about the rest of the boiler.

Answered on 4th October 2020 by Alltime Plumbing & Heating

Well built boiler and great after sales!
If installed correctly and system flushed then no problems will arise! I have a great relationship with the company and warranty calls are usually next day

Answered on 13th December 2020 by BSL Plumbing & Heating

Fit it correctly to a clean central heating system and you shouldn’t have any problems.
They have also now upgraded there warranty’s to keep in line with other manufacturers giving Viessmann trained engineers the option of up to 12 years now also


Recent Conversation

1 week ago

Monument Sweatbox®

New review by Plumbsolve Glasgow Ltd.

1 week ago

Monument Master Plunger

New review by Plumbsolve Glasgow Ltd.

1 week ago

Monument 3450G Gas Torch CGA600

New review by Plumbsolve Glasgow Ltd.