MyBuilder

Site for busy fools,
Race to the bottom with pricing leads a fortune want to go bust?
Jump on Mybuilder,
Cheaper than chips this websites a treat

Total fake website with fake jobs .
.how is possible is the costumer lead you and dont reply you text messsage . theen you need to pay my builder ? that is a joke.
you dont even made a profity and you need to pay in advance
what kind off deal is that ?
just avoid ..just avoid
.
just avoid .

Avoid. This company are ruining the trades and traders are allowing it. Many customers are unaware of the extortionate prices they charge for leads. Building up reviews will cost you hundreds to thousands of wasted pounds. They also never give you your lead money back when you are shortlisted but the customer after shortlisting you never asks you round for an actual quote! The problem is customers use multiple websites to find ultra cheap traders so your chances of even getting through the door for a quote is very slim let alone getting the job. These sites have put major pressure on many traders and forced them under. If traders stuck together we could bring the prices down. It’s insane. You pay £50 quid for a lead to paint 4 rooms for example. A joke.

Joke of a company I paid £1000 for the year to get job feeds all a waist of time. Not one job came out of it !I spoke to other builders who say the same. Plus they auto subscribe you for the following year so be careful . Call them before the years up other wise you will get charged again for another year of nothing

Absolute rip off. Charge you for leads that don't even exist. You express interest and you are automatically charged even if you haven't done any job or been hired!!

My Builder is an absolute rip off. Too many non serious enquiries, yet you still have to pay for the lead! I expressed an interest in 3 jobs, me the customer changed his mind but I still had to pay £30+ VAT, another made arrangements to drop off some materials, they never showed and failed to answer emails or phone calls, I still had to pay £7 (ish), the final one was obvious that they already the kitchen fitted lined up to do it but they wanted another quote for insurance approval, this also cost me £30+ VAT. Cheers!!!!

Book a builder is a absolute waste of money im sure they control the jobs leads that you get as i dont get any then ring them up to ask why I haven’t received any leads then all of a sudden i start to receive the leads . It is terrible complete waste of money the worse trade site out there

SCAM has fake do called leads you have to pay for.
I had 2 random call centres in London as the customer details.
Wasted £18 to stop getting harrasing emails and deleted account. Avoid!

Avoid at all costs, used years ago and it wasn't a bad service, now it's full of customers who don't want to pay a decent price and DIY Dave's pretending to be tradesmen at half the price. You get to pay way to much for a lead you won't get because you don't offer a bargain basement price

Very expensive service to start with.
You may endup paying for nothing and they won’t refund money.
Not worth money or hassle. There is much better alternatives

I had a lead on my builder and they customer gave me her number via messages in there site. She the customer told me she was speaking with another 4 trades about the work and will decide who gets it on the cheapest quote which is fair enough. NOW my builder tells me I have to pay £40 for the lead. So they have made £200 and no one has been guaranteed the work. I will not be paying them they can take me to court as I’m sure the judge will laugh and throw it out of court. Just curious to see if this has happened to anyone else

They need to make clear to customers that any builders they choose to quote are paying to do so .
The money they have had for dead leads , and persons who don't even want a quote. Fleecing us basically.
Today I completed a job that I can't request acceptance for . So others are opting to quote and pay for a job that's completed. Awful really

Finding the same as many other tradesmen using MyBuilder. High fees on low paying jobs. Jobs that you get shortlisted but never get awarded. Customer not answering or responding to messages, then confirming job done two days later??!?!? Probably fake jobs to con guys out of their hard earned cash. Customer service couldn't give a toss. As a Tradesman, avoid avoid avoid. Now telling all clients to not use MyBuilder.

I AM A PLASTERING TRADESMAN. I HAVE BEEN WITH MY BUILDER FOR SEVERAL YEARS . I HAVE COME TO THE CONCLUSION ,ALONG WITH OTHERS THAT THIS COMPANY [MY BUILDER .COM] SHOULD BE REPORTED TO TRADING STANDARDS . I HAVE PAID FOR SEVERAL BOGUS [IN MY OPINION] LEADS, WITH NO CHANCE OF A REFUND . THIS COMPANY HAS NO TELEPHONE NUMBER TO MAKE A COMPLAINT , THE CEO IS NOT INTERESTED, ONLY INTERESTED IN MONEY . WHAT MY BUILDER DONT REALISE IS THAT US TRADESMEN PAY THERE WAGES . MY BUILDER HAVE OVER THE YEARS GOT GREEDY , THEY ALLOW 5 TRADES TO BE SHORTLISTED .SO THE TRADESMEN ONLY HAVE A 1 IN 5 CHANCE OF GETTING THE JOB . MY ADVICE PAY THE EXTRA AND LOOK AT CHECK A TRADE OR TRUST A TRADER , .DO YOUR SELF A FAVOUR DO NOT USE MY BUILDER .

Shocking, rip-off, money grabbing cretins !

I got shortlisted for a job for a £30 fee, I was shortlisted at 8pm, I noticed the shortlist at 10pm (can’t call a customer then) Called customer at 9am the next day, no answer. Figured they were at work and I would call in the evening on the same day, before I got the chance the customer messaged me on my builder app saying sorry but “there’s been a family tragedy so they don’t want the work doing now” Asked my builder to waive the shortlist fees…….apparently that’s not in their policy, although it does state that if the customer cancels the job within 24hrs of being shortlisted.
I’ve now looked further into my builder and have seen this EXACT and I mean EXACT as in word for word thing happen to countless other traders…..suspicious! I’ve also read of countless fake leads appearing where no body shortlisted can get hold of the customer…..then a week later the same job appears and guess what the same phone number, again no response from said number !
Fake leads, ZERO chance of a refund even when the customer messages on the app and my builder can see the message declining before you’ve had a chance to quote.
Trust me my tradesman counterparts AVOID and pay a bit for for check a trade or anyone other MYBUILDER rip off ! Rant over

Went self employed over christmas, looked into mybuilder to find a couple jobs here and there.. Had a couple of decent jobs completed, a lot of shortlists which didn't come off, I suspect due to customers having unrealistic expectations as to the cost of things..

The real kick to the teeth came when I got shortlisted for a job, text the customer, heard nothing. Ring; nothing. Email via mybuilder and finally get a reply; "we've changed our mind, we don't want it doing any more.."

Good luck trying to get a refund from this bunch of money grabbing bustards. On a site that has builders bending over backwards for positive reviews from unreasonable customers, the have a total disregard for their customers feedback.

I just wish mybuilder was subjected to their own review system from their paying customers.. doubt anyone would shortlist them..

Absolute joke the way the shortlist fees are calculated. £10 + vat to quote for a 3.5 square metre hall floor and I had to be competitive in my quote or I’d have been unrealistic. By the time I’ve visited the property to look at the floor, worked out the quote in my own time, driven to the material supplier and the completed the work I made a grand total of about £80. It’s just simply not worth it. You have gardeners and carpenters showing interest in tiling jobs and the competition is too much. There are also useless unskilled tradesmen quoting pennies to do work who win the job and then mess it up, then I get an invite from the job poster to come and out it right, so I’m being charged 2 lots of shortlist fees if I express interest in it. Mybuilder don’t care at all, the only thing they want is your money. Horrible company that you should avoid.

Well I have just started a MyBuilder account and profile, and you guessed it! I have now realised that you have to pay them only if your are shortlisted on the front cover this seems a good deal, However! if you show interest in a job and then so does 3,4,5,6 etc does and the customer who is looking for someone (who none of them are told that every time they shortlist a builder they have to pay the shortlist fee!) all of a sudden you can find that you have worked 1 or 2 days for nothing as the shortlist fee grows and you are not winning the jobs, I have had 3 customers now that have shortlisted 4 or more of us, This should only be charged to the builder if they win the job NOT FOR JUST BEING GIVEN A CONTACT! which I am now starting to realise not all of the customers are either nice or genuine if you get my meaning, last customer when asked for job details gave even less information via text than was on their mybuilder post, HOW THE HELL CAN YOU GIVE A TRUE QUOTE WHEN YOU HAVE NO IDEA WHAT YOUR QUOTING FOR MY BUILDER??

What a disgusting company.
I've started a new business and decided to use their "services" to get some jobs since registration was free. I kept thinking I only had to pay if I pressed the shortlist button to jump the queue, but that's not the case. You get charged everytime someone decides to shortlist you. So I ended up receiving an invoice and now I have to pay £149? For what? I didn't get a single job out of them. AVOID AT ALL COSTS. DISGUSTING AND CRIMINAL.

We had a business profile with MyBuilder for over 3 years, invested plenty of time and money with the platform only to find out they were telling a client of our to leave negative feedback because she couldn't get hold of us for some reason. We had a 97% positive feedback. We challenged them and at first we were ignored and then our business profile was simply deleted and they then emailed our clients to tell them that our profile had been deleted because of poor reviews. Shocking.

My builder is very bad for tradesmen
There is no customer service to support them
I agree that customers have the right but we must acknowledge that there are bad rip off abusive customer as well

Mybuilder company is a Ripoff company, no customer vetting, invoice for none exciting job, no tradesmen customer services. Worst business I've ever had to deal with in 30 years of being a professional tradesmen. Mybuilder can not be trusted in any way. Look it there company records.

As a tradesman, firstly i wouldn't recommend this site to other trades people, the percentage they use to charge for the leads is out of scew, and i believe there is a lot of empty leads , a bit like when an auctioneer bounces bids off a wall, yes that is a thing, wether thats legal or not i don't know, and how do you prove it, ive been on that site for 18months and it seems to have a repeated pattern of so called leads, ie after christmas holidays.

Might be good for customers but bad for trades, especially gardeners. The rates for shortlist fees seem to be really skewed based on a few different things the customer selects about the job, regardless of what they want when you actually turn up. Costs for leads are not refunded even when no one is hired, and I think it would be easy for the company to just create fake accounts and fake jobs to cream off the shortlist fees then abandon the leads because their refund policy is insanely strict. Even if you've been the only person interested and shortlisted for a job which then gets cancelled they refuse to refund. Avoid if possible, they only care about money, not about honest traders doing good work.

My builders, well the problem is you have to pay for leads, so i believe three people can buy the lead, but problem is if you don't get the job, then you just wasted your money, and if this happens on a few occasions then you can imagine how much money you loose. So it's such an expensive way to get jobs in. So we do not do it anymore as it started to cost us alot off money and not win jobs.

This site is supposed to protect customers from cowboy builders and tradespeople. Instead it attracts them and impossible to report or complain about a tradesman/woman/non binary and their lack of skills, knowledge, qualifications and workmanship.

What I lie!!!!
Fake profile!!!!
Just ripped off trader's.

Pay to traders to remove negative feedback.
Highly not recommended.
It's so bad service. If you report this, something wrong!!!! They do nothing. Fake profile

When I first opened on my own, mybuilder helped me to build my business and was a good source of work.
Once they started advertising on TV it went severely downhill, checks on contractors must have been poor and anyone allowed to join and apply for all jobs. Diy daves underpricing jobs.
Customers became bargain hunters only wanting the cheapest over quality.
The pricing for job leads has become extortionate and too many contractors allowed to quote for a lead which means you get to pay for nothing.

I see some bad reviews here for MyBuilder but for me, it has built up my business considerably. I prefer this business model, where you choose which jobs you are interested in, rather than have people contact you out of the blue for a job that you may not be interested in. When a (potential) customer shortlists you, you are charged. I have paid for more leads for jobs I did not win than jobs I did, but that is immaterial if you are charging jobs to cover all your costs. As I am a nice chap who gets on with people easily, I have gained loads of additional work from customers who I have done a good initial job for, and they refer me to friends, so to my mind it is worth every penny. Go for the smaller jobs first to get some feedback before going for the bigger ones. I have found customer service to be very quick in replying when I have had to get in touch. One word of warning however - the layout design of the app makes it easy to accidentally mark a job as one you are interested in, which can lead to a shortlist which of course you are charged for. Typical fees are £4.50 + vat for changing a light fitting to £31 + vat for a total rewire, so can be expensive if you dont get the job (there are normally 3 or more interested in a rewire for example). As you do not have to buy credits up front to use the service, it is effectively a pay as you go affair so give it a try!

Unprofessional and unfair! I've made an account as a plumber about 2 months ago and for some reason they close my account without any explanation. it was strange as I had only positive feedback and comments! So without any explanation the will close your account if they feel like! So for me, Mybuilders is an unprofessional and unfair website for tradesmen! 0 Stars Mybuilders!

I hear good things about My Builder and often retry it now and then to try and convince myself but in reality you are going to pay for a phone number for a customer that either just window shopping or you are competing against other trades that seem to work for next to nothing. I certainly wouldnt use a tradesman from here for my own home and not because you are going to get a rogue trader but I know they do not vet their trades, whilst I was a member I sent a simple email requesting to be advertised in other specialist areas, the only way they vetted me was by answering some multiple choice questions in that subject

Once upon a tome used to be a good site, too many cowboys not being properly checked out and verified, too many customers expecting things done cheaply, they shortlist you and you get charged even if you can’t make contact.

Well I think n by now you must have an idea of how poor the service is by looking at the overall ratings of my builder - doesn't really serve trade's it's built more for homeowners looking for someone on the cheap

Very poor set up for the trades though most already know this. No where on their sites does it inform potential customers that the trades have to pay to use it and it is mainly used by people looking to get the absolute cheapest prices or to push your quote down. The site is full of cowboys despite claims they check people my friend managed to sign up as a roofer simply by googling the answers to the sign up questions. Personally I avoid it completely now.

Over subscribed . Also can never get a good job as customers don’t seem to listen and nor do they know what they are talking about stick to having a portfolio

My builder is a race to the bottom in my opinion. Over subscribed and poor leads. Again my opinion but I would stay well clear. your be there off spending a bit of money on google.

Had lots of problems with my builder firstly they post multiple of the same job leads which isn’t in the terms and conditions also the review process is very unfair I would price a job and be too expensive and get a snotty review even though I haven’t done the job I feel the only way to get jobs these days is too get a good reputation

Really like this app find it very easy to use and great for finding extra work get so many notifications of jobs coming up and the quote tool is also great

Had a rubbish start to being a member, to be honest was going to scrap it but now I have a couple of reviews the shortlist process is better .
It’s better in the way you actually get to quote ( well in my experience anyway).

I dip in and out of this website. I find people using it to confirm quotes already received rather than to shop around. My last 2 quotes were after the customers usual plumber quoted to replace a boiler, I basically backed up his opinions and even though I was cheaper (just) they went with him.

Very hit and miss, recently I’ve been shortlisted for lead for several years ago and charged for the privilege. This platform is ok to help support a new business

Like any other lead company be prepared to gain or loss leads at a cost. You can get some time wasters as well as others inviting all 8+ trades persons to give a quote. You can also get customers shortlisting you 3 months down the line when you are full booked and still get charged by MyBuilder for it.

When I first started out I signed up to my builder, and at the start it proved quite useful getting me jobs. Then the price went up and there seemed to be more and more false leads and time wasters.

Am on my builder, but never applied for a job on it. Only joined as a back up plan incase work good short. In fairness not a ture believer in having to buy leads to get a job. Overall might have to use it one day, but for now don't have to

It’s ok to get started, but generally seems to be people who want stuff done for nothing, also had a couple of people to shortlist me only to never answer calls or messages so pick your jobs carefully

I guess if you were on this at the start of it you have some reviews built up and this makes it easier to win the jobs. Trying to get a start now is very difficult. There are usually quite a few shortlisted for every job in my sector.
If you see a job that doesn’t have a shortlist it probably means the customer has had loads of interest and hasn’t got round to shortlisting yet. With no or very few ratings it can be hard to make the shortlist or if you do get shortlisted you will need to be considerably cheaper than the tradesmen with a lot of reviews and due to there being so much competition price wise it’s sort of a race to the bottom with in my view some insanely low prices being quoted to win the job. Obviously if you get shortlisted you pay even if when you call the customer they say they decided to go with another guy called first without even seeing you. It doesn’t work for me but I do know people who do ok from it in other sectors

Decent little lead generator but pick your leads wisely. Often have phone calls that don't connect or answered. Recently leads seem more expensive but I've not done bad from it.

I am signed up to my builder and use it on the odd chance. Lots of jobs get posted but you notice at times you can have 10+ people interested so hard for good installers to be seen. I am annoyed when you get shortlisted but the lead becomes dead due to them not wanting the work done or they’ve picked someone in a day. You would think my builder would help by not charging you but they seem to not care. I think they have lots to improve on with certain aspects.

It seems to me that this service my builder.com is a waste of time. You have too many monkeys chasing after the same job there are too many tradesmen on here the competition is overwhelming how is a decent tradesman meant to make a living.

Tried My builder for serveral months,
Once shortlisted, pay the bill, even if the client never contacts you.
Allowing charater assassination by unreasonable clients,with no really right for redress.
COMPLETE LACK OF SUPPORT TO THE TRADES ALL ONE SIDED TOWARDS CLIENTS AS THIS IS WHERE THE MONEY IS GENERATED, VIA LEADS.
AWFUL SITE, LOOK ELSEWHERE FOR YOUR WORK.

Absolute mince!
Impossible to do a job properly to a high standard when the platform sells leads to everyone and vets noone cowboys and substandard tradesmen galore. We all know a cheap job is not necessarily a good one and some of the prices I've lost to were unreasonably low no chance of doing a proper Job in any respect.
Avoid like the plague if your a professional and would actually like to complete a job to a high standard and make enough money to live on.

I was shortlisted for a high value job, customer didn't respond and mybuilder still wanted their pound of flesh! I refuse to pay for an unresponsive lead.
The shorlisting feature is unrestricted in as far as the customer can shortlist as many tradesmen as they like, leaving sometimes 7 or 8 tradesmen fighting for one job. Meanwhile Mybuilder are raking in the cash from each lead. This business is based on greed and there is no loyalty or regard for the tradesmen. I have now signed up with Checkatrade and am extremely happy with the service.

I used mybuilder a couple of times when i first went self employed and had a few good jobs from it but mostly i found it to be full of time wasters who don't get back to you. I wouldn't use them again in the future

very Poor company. Get a lot of people quitting for same job many not qualified or insured. customer service dint want to know the trades point of view or opinion only interested in bringing in more customers so they can charge more builders a lead fee. Stay well clear.

A race to the bottom, i'm constantly being under cut by those without the correct qualifications or insurance. MyBuilder may do the basic checks but once on their books then you can apply for any job that pops up, regardless if the worker has the qualifications or insurance.

i used these a few tools always got stuck with a massive bill from people who would waste your time shortlisting you and never called you or even take your call and mybuilder always depending on the funds

MyBuider is very very badly run company... Got shortlisted for jobs, no response from the customer.... Then they charged me!!! Also, i put up a job myself to see the process, there is no transparency on the fees or info of shortlisting fees to potential trades, kept saying to shortlist more people for my job......BIG RIPOFF TO TRADES! Seeing legal advice on this as im charged for not existing customers!!!!

Every time I spoke to customer services they’ve been good to me (apart from the hard sale).

The problem I have (for example an EICR) is I have all the correct insurances, qualifications and experience in place, I will be placing an estimate next to someone who does not and will be cheaper due to this .

Because of the MyBuilder branding the customer thinks everyone has the correct qualifications et cetera to do their job. So I find lose the work to the non-qualified and incorrectly insured cowboy.

Mybuilder is good for one thing and that’s cheap easy jobs. However it has created a race to the bottom atmosphere. It sides with customers and not the professionals and allows multiple tradesmen to go for the same job and if they all get shortlisted then they all pay. Vicious cycle

Mybuilder is a total waste of time. They actually encourage the customer to shortlist as much as 5 tradesmen for a service or tap change, it’s absolutely disgraceful. They make their money from getting as many shortlist fees as they can. It’s a total race to the bottom. I still keep the eye out for the odd job here and there but i’ll never go and compete with 4 other companies to change a trv

I used my builder years ago. never ever again will I use this company. on numerous occasions I was sent fake leads. questioned what had happened.
just told its unlucky you didn't win the job. I didn't even get any communications from any of them.

I first starting using my builder when I first went self employed, hard to get into Carpentry at an older age, no one to give you a chance so started doing domestic work on my own. Anyway it can be expensive and there are a lot of customers that have champagne taste but lemonade money.

I never reduce my cost and so have done pretty well out of it but you have to be careful selecting the customer. I have completed about 30 jobs on my builder but have probably paid for 60-70 leads.

I may have been lucky but the jobs I have won I have done very well out of and have many referrals from the work that I have done. More often then not I usually get 1-2 more jobs out of it.

One customer gave me a whole years worth of work. About £30,000 from just a an initial £10 lead. So it can work out well.

I use MyBuilder occasionally when it's very slow. I don't get into bidding wars with other trades people, I select (as carefully as I can) the people/jobs on offer, I state my estimated price and state they should only shortlisted me if they want my services. It has worked for me so far...

I wouldn't use these. I find the people that use this site are just after getting a trades man to their work at DIY prices. Some ridiculous prices requested. One wanting a whole bathroom supplied and fitted for less than the cost of the materials.

In short don’t bother!
I used these to fill gaps in my diary when I first started up but as you pay for the lead and there is no guarantee of any work you’re often paying out for no benefit. It’s also a race to get shortlisted. I found that all it attracts is people who can’t do it themselves but want jobs done for nothing. But if you pay nothing you’ll get a crap job. You get what you pay for.

I used this company when I first started my company, it is an expensive way to bid against other trades for who can be the cheapest and the only real winner is my builder. Not a way to run a company but hand of just starting out

I have used these for a few jobs but now I have given up,
When the customer shortlists you and then cancels the job you will still get charged also the customer can shortlist as many people as they want so the only Winner here is mybuilder

I used these during my first year of trading as a sole trader and got a couple of jobs but it turned out to be a race to the bottom.
Lowest price wins or the first person to get to the job. If you have more than a days work in front of you then don't bother. They attract startups so there is alway new competition supplying their services for minimum wage. You pay for the lead if you get shortlisted and don't tell the job poster those details so, they shortlist you for advice and move on to the cheapest quote.

absolute joke company! charge you to be shortlisted then the customers want to pay you peanuts absolute joke keep well clear. and do your own finding for new business that way at least your only paying yourself and not some rip-off company

I hate firms like this. I've tried it, its not great having to pay £4 to maybe get the chance to quote a leaky bath tap 50 miles away. Just seems to be lots of customers on there that want jobs doing for naff all. We all got to eat right.
This is not for me.

Had a few jobs from them a have found a few customers just trying to hammer down the price .
But if your quite its worth a go if the leads are not to expensive as I have also found the lead price doesn’t always correspond to what the customer has budgeted

I hear a lot of people knocking my Builder, but I find it very handy. If I’ve got plenty of work on, then it costs me nothing, if I’ve got some gaps in the calendar then I start showing interest in jobs and give a rough quote to weed out the people who are looking for unreasonable work at an unreasonable price. If you work it right it’s a great asset

When I first started on it five years ago it was good and cheap but now it’s really expensive and even if it’s a false lead they will not even think about giving your money back could be 20 to 40 quid wasted. They won’t even look at your request.
Stay well away

Customer service is non existent, I have tried calling them but they only seem to have a sales team.
I find them a little expensive.
I would prefer to pay as I go instead of the following week as these bills can get quite pricey

I have used my builder to pick up the odd job during a quiet spell. I like it for the fact you don't have to sign up to any contract. The only downside is if you get shortlisted for a lead, which you then pay for, you don't get your money back if the customer does not get back in touch with you or has changed their mind.

Good is you have a quick spell. You can just log on and go for a job. You can see before hand what it’s going to cost you. There’s no monthly fee. So id you don’t use it then your not being charged. Pricing is a bit funny at times.

Customer service is shocking. I use this for filler work and most of the leads are useless. It’s getting more expensive to bid for work and the more contractors use it, the worse it is becoming.

Expensive and rubbish, full off time wasters and they offer no support from customers not paying money however the quick enough to take it from you, leads come in fast but 80% are worthless, I wouldn’t recommend my builder to anyone

Only just signed up with them and my view is there is no protection at all for the trades person. They are dependent on the customer posting jobs and the customer shortlists forget the trade person. Probably my first and last time i will use this site.

I have been using my builder for the past couple of years I find it very tedious everybody wants everything for nothing you have to pay few leads and then you may not even get the job I do not appreciate paying for jobs but when you have a new doorstep you just think 5 pounds and I can make £60 win win but really overall the only people that win is my builder

I joined them a year ago, after 2 weeks they closed my account apparently i falsified reviews which honestly i didn't.
They had no evidence whatsoever but you know they have the last say.
Also prices are ridiculously expensive.

avoid at all cost. clients on there want the cheap and nasty. like to ask you questions if you pay to be able to quote and contact them. whomever decides the fees is a moron who hasnt a set price but sets them on his mood i think. one day it will cost a few quid, next one couple be in double figure. if you have an issue they do everything they can to not help. they want your money and thats all

I tried my builder but it seems that it attracts the type of customer who wants the best but isn’t prepared to pay for quality. I think the pricing is a bit high too. Prospective customers are unaware the we pay for a lead.

When I started out I tried my builder and absolutely hated it, obviously when a job had gone active you show interest you get billed for it and you quote for it and your the only time one who’s shown interest from mybuilder but don’t get the job or more than 3 business show interest but still get billed for it, it’s all wrong. Really don’t use them waste of money and time

We are on mybuilder and very rarely use it I'm afraid. The price they charge for the leads is becoming rather stupid, plus we did have a dispute once and mybuilder did not help at all. It is made purely for customers to get the silliest quote possible. Does not help the tradesman. Plus I do believe that we had a fake job post once.

Awful. I was a member when I first started out as self employed but thought the whole concept was flawed. Customers assign a value to a job. How would the customer know how much it costs for me to fit radiators even if they have had a similar job done before? You then pay to respond to the lead based on the value the customer assigned.
I would never use them again and would suggest no one else does either.

Well where to start ...they make money from leads you don’t get ,.,,,,the amount of times I’ve shown interest in work then you get shortlisted once u are short listed u pay a fee even if u don’t get the job and 99 % of the time the client is either quote finding or the job ain’t what they describe ....waste of time save ya money

My builder is okay as a second source of work leads but not your main. Most of the time its people posting very little information on job lead which you would have to show interest in just to find out more information which in most cases loses you money. Although if you have a 100% positive feedback its a good accreditation to show. Every now and then you will find the odd good job but most of the time its people looking for the cheapest quote.

I have been on My builder for a while now and have worked hard on my profile page with pretty much no success. I have shown interest in 100's of leads with no return. I now only use it as a type of accreditation but would not recommend this as a stand alone tool to gain work

Poor customer service. Cheapest price wins most jobs on here. I've purchased leads and had no contact with the customer. Overall I would say avoid these sites and spend your time promoting yourself elsewhere.

I haven’t used for a while but I still get notifications which seem consistent so they must get a fair share of jobs. I have used it to fill gaps and been fortunate to have repeat custom from just a few leads but I also have had time wasters on there and a lot of trades under cutting as it’s almost a glorified auction but if you budget it within your marketing spend it can be well worth it.

Customer service is none existant, tried paying for leads but system just refuses how i pay or says error. Waste of time.

Prices are rising it was once much cheaper to use. They don’t send a huge amount of work over but I like the fact there is no subscription so you can pick and chose jobs if you have a gap.

Have been using this company for over a year now, not had a probkem with them & has filled gaps in diary. As long as you check the description of the work customer wants doing befire committing & i always put in my introduction when I'm next available so customers don't shortlist me if they want work doing quickly

Easy to fall back on if you have space to fill in your diary. Plenty of leads sent through which covers a wide scope of work. Never had a problem with them and has filled empty spaces on many occasions.

i started using my builder when i 1st became self employed and had gaps in my diary i have had some really good jobs come from it and only have good things to say, the leads are alot cheaper than rated people and i think the customers are a bit more realistic with there budgets etc on here

Basically its a site for Rogue customers to get work doe for free or they agree a price for work to be done then once work co pleted they decide what to pay the tradesman. Never using these type of sites again.

I have been self employed a year now, I had no customer base when I started out so I used MyBuilder to buy leads to get customers. I now have a established customer base thanks to this company.

Not impressed at all - they charge you for a lead that usually the customer doesnt want! The leas prices dont match the job. All the customers on it are cheap scates