Brands Products

Baxi

( 87 Reviews )

Our mission
- Earning lifetime customer loyalty
Our vision
- Leading the market in smart heating solutions
Our values
- We are positive and passionate about our business, our products and the service we deliver
- We provide safe products, services and working environments
- We are reliable and responsive, with easy-to-work-with products and services
- We trust each other and respect different views
- Our innovative approach means we support creativity, embrace change and are willing to learn

  • Customer Service is rated at a 5/5 for Baxi :

  • Product Quality is rated at a 5/5 for Baxi :

  • Product Range is rated at a 5/5 for Baxi :

  • Value For Money is rated at a 5/5 for Baxi :

  • Overall is rated at a 5/5 for Baxi :

This product has 87 trade Reviews

This product has 9 trade Questions

This product has 0 trade Video Reviews

87 Results

9 Results

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Review for Baxi by Aquaflow Energy ltd
12th May 2020

I’ve fitted a few of the Titanium’s and was impressed with the build quality and warranty. Baxi, as a company, are excellent to deal with. I always offer Baxi as a boiler choice to my customers.

I’ve fitted a few of the Titanium’s and was impressed with the build quality and warranty.
Baxi, as a company, are excellent to deal with.
I always offer Baxi as a boiler choice to my customers.


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Review for Baxi by Gas Patrol
18th April 2020

It use to be my boiler brand of choice, we used to fit a lot of the duotecs. A solid boiler with very little breakdowns. There newer range of boilers feel and look cheap internally and externally. A lot of plastic parts with several flaws in design prone to leaks . Overall as a brand they are very helpful and pleasant to deal with.

It use to be my boiler brand of choice, we used to fit a lot of the duotecs. A solid boiler with very little breakdowns.
There newer range of boilers feel and look cheap internally and externally. A lot of plastic parts with several flaws in design prone to leaks .

Overall as a brand they are very helpful and pleasant to deal with.


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Review for Baxi by M.Gas Heating & Plumbing
15th March 2020

The baxi range is absolutely fantastic. From the lower end all the way to the platinum. Built to last with long warrantys. Technical always happy to help. Fantastic manufacturer.

The baxi range is absolutely fantastic. From the lower end all the way to the platinum. Built to last with long warrantys. Technical always happy to help. Fantastic manufacturer.


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Review for Baxi by PD Gas Services
7th March 2020

Customers are fooled by greedy installers who only think about increasing their own profit margins by selling rubbish to unsuspecting naive customers...

Customers are fooled by greedy installers who only think about increasing their own profit margins by selling rubbish to unsuspecting naive customers...


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Review for Baxi by S.A.Y Plumbing, Heating and Gas
8th January 2020

Baxi are the best manufacturer of boilers out there in my opinion. With thought of design given to both customer and engineer. A wide variety of solutions for any type of problem we may come across as engineers and all backed up by good technical and great warranties. Easy to service, repair and install and have a vast range to suit most if not all situations.

Baxi are the best manufacturer of boilers out there in my opinion. With thought of design given to both customer and engineer. A wide variety of solutions for any type of problem we may come across as engineers and all backed up by good technical and great warranties. Easy to service, repair and install and have a vast range to suit most if not all situations.


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Review for Baxi by Stour Valley Plumbing
8th December 2019

Baxi 616 Heat Only Excellent boiler, efficient, compact size and extremely quiet. Very competitively priced compared to similar brands. Comes with a severn year warranty and Baxi are famous for their exceptional customer service and back up. All round great product

Baxi 616 Heat Only

Excellent boiler, efficient, compact size and extremely quiet. Very competitively priced compared to similar brands. Comes with a severn year warranty and Baxi are famous for their exceptional customer service and back up. All round great product


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Review for Baxi by E Towler All Trades
5th December 2019

All I'll fit is Baxi boilers now, great long warranty, easy one man install, small and fit almost anywhere and so silent. Great customer service from Baxi Works.

All I'll fit is Baxi boilers now, great long warranty, easy one man install, small and fit almost anywhere and so silent. Great customer service from Baxi Works.


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Review for Baxi by Henry’s Heating
30th November 2019

Baxi are my go to choice for boilers. They have an extensive range that in my professional opinion are some of the best for installation, service & repair in the domestic heating market. Their customer service is second to none! I had an issue with a boiler I installed a couple of years ago. Called Baxi at 9am and they attended same day and repaired the boiler! Unbelievable service, my customer was over the moon. Thank you Baxi :-)

Baxi are my go to choice for boilers. They have an extensive range that in my professional opinion are some of the best for installation, service & repair in the domestic heating market. Their customer service is second to none! I had an issue with a boiler I installed a couple of years ago. Called Baxi at 9am and they attended same day and repaired the boiler! Unbelievable service, my customer was over the moon. Thank you Baxi :-)


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Review for Baxi by Louis Gas & Heating LTD
10th November 2019

Fitted a couple of baxi 600 boilers in the last 2 months. one was a heat only 600 range and the second was a 624 combination boiler. I am very impressed with the ease of installation and all brass mono bloc. I don't know about after care but i have heard good things. Will now be offering Baxi boilers to the list of boilers we install.

Fitted a couple of baxi 600 boilers in the last 2 months. one was a heat only 600 range and the second was a 624 combination boiler. I am very impressed with the ease of installation and all brass mono bloc. I don't know about after care but i have heard good things. Will now be offering Baxi boilers to the list of boilers we install.


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Review for Baxi by Page Maintenance Ltd
7th November 2019

We like the 600 heat only , great swap for the old rear flue boilers , nice and light , easy wiring and installation . Servicing is easy , not sure I like unplugging the pcb to remove the burner unit as my experience suggests this will prove to be a problem when older, but I’ve fitted a few and the clients like them

We like the 600 heat only , great swap for the old rear flue boilers , nice and light , easy wiring and installation . Servicing is easy , not sure I like unplugging the pcb to remove the burner unit as my experience suggests this will prove to be a problem when older, but I’ve fitted a few and the clients like them


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Review for Baxi by The Sleaford Boiler company Ltd
3rd November 2019

Baxi are easy to work on and even better to install, the new Baxi 800 range is an amazing bit of kit, customer service is second to none always willing to help

Baxi are easy to work on and even better to install, the new Baxi 800 range is an amazing bit of kit, customer service is second to none always willing to help


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Review for Baxi by Jack Greene Plumbing & Heating
16th September 2019

Baxi and main are the only boilers I fit. Easy to fit and work on as they keep the design simple. Also after sales service has always been great too.

Baxi and main are the only boilers I fit. Easy to fit and work on as they keep the design simple. Also after sales service has always been great too.


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Review for Baxi by S3 Heating and Plumbing
5th September 2019

My first ever boiler fitted was a Baxi and I haven't looked back since. Super easy to fit, commission and, if your unlucky, repair too! Love the 600 range as it ticks all the boxes, very light as a one man lift into tight spaces is hard enough. Boilers are designed with engineers in mind and quality for customers peace of mind.

My first ever boiler fitted was a Baxi and I haven't looked back since. Super easy to fit, commission and, if your unlucky, repair too! Love the 600 range as it ticks all the boxes, very light as a one man lift into tight spaces is hard enough. Boilers are designed with engineers in mind and quality for customers peace of mind.


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Review for Baxi by Evolve PLumbing & Heating Ltd
24th August 2019

absolute dream boilers to fit, the baxi 600 range tends to be our go to boiler when clients ask for recommendations. top service and the rep for our part of the county is top notch (well done Andy) definitely recommend baxi for any installs we do in the future

absolute dream boilers to fit, the baxi 600 range tends to be our go to boiler when clients ask for recommendations. top service and the rep for our part of the county is top notch (well done Andy) definitely recommend baxi for any installs we do in the future


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Review for Baxi by Scott White Heating & Plumbing
15th August 2019

Live the entire baxi range . New 800 series coming out soon . 1st class after sales and always great to speak to and very knowledgeable . Product range is wide from system boilers to heat only and combi boilers all product had large parts and labour warranty

Live the entire baxi range . New 800 series coming out soon .
1st class after sales and always great to speak to and very knowledgeable . Product range is wide from system boilers to heat only and combi boilers all product had large parts and labour warranty


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Review for Baxi by Connor's Heating Solutions
15th August 2019

Having worked on Baxi boilers for some time, I have grown fond of the brand. I find they are easy to work on, easy to install and easy to deal with over the phone. I have done training days with them, to keep up with their new products and would highly recommend others do the same.

Having worked on Baxi boilers for some time, I have grown fond of the brand. I find they are easy to work on, easy to install and easy to deal with over the phone. I have done training days with them, to keep up with their new products and would highly recommend others do the same.


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Review for Baxi by Roy Millar Plumbing and Heating
12th August 2019

Great boilers always recommend BAXI to my customers. Easy to install and repair if needed. The product, service, warranty’s and rewards are brilliant.

Great boilers always recommend BAXI to my customers. Easy to install and repair if needed. The product, service, warranty’s and rewards are brilliant.


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Review for Baxi by EJD Heating
23rd July 2019

Best match of quality and price. Big range of only heat,system and combi boilers. Easy read manuals and commissioning. Can recommend to everyone. Top range boilers. Help line for engineers very helpful as well. Well done lads keep going

Best match of quality and price. Big range of only heat,system and combi boilers. Easy read manuals and commissioning. Can recommend to everyone. Top range boilers. Help line for engineers very helpful as well. Well done lads keep going


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Review for Baxi by M Daniels Plumbing and Heating
20th July 2019

Absolutely amazing boilers brass and copper internals fast installation always easy to use And not bad for the price And a good range of products on the market

Absolutely amazing boilers brass and copper internals fast installation always easy to use
And not bad for the price
And a good range of products on the market


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Review for Baxi by B H heating solutions
14th June 2019

Fitted and repaired loads of baxi’s and fitted loads over the years for the money they sell a decent product the only issue is the customer service can be hire poor at times and to have to contact a rep to get it Peres which ain’t on!! What I do like is there honest response when doing training on there faults and bet way to solve that issue!! Now there training is second to non Highly recommend to every engineer!! The 3 day one is brilliant and the tutors and easy going can have laugh and good chat!

Fitted and repaired loads of baxi’s and fitted loads over the years for the money they sell a decent product the only issue is the customer service can be hire poor at times and to have to contact a rep to get it Peres which ain’t on!! What I do like is there honest response when doing training on there faults and bet way to solve that issue!! Now there training is second to non Highly recommend to every engineer!! The 3 day one is brilliant and the tutors and easy going can have laugh and good chat!


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Review for Baxi by B N Services
26th May 2019

Like lots of the installers reviews before me I've fitted Baxi for years, and they've been (so far!) ultra robust and reliable. Absolutely fantastic company to deal with on all levels. Superb value for money, especially when you factor in that almost nothing goes wrong even out of warranty, I still service many that I installed over 12 years ago as the customer hasn't moved house. When they brought out the 600 series I was mildly reserved, as its predecessors Duo tec and Platinum were brilliant, but essentially they shrunk those to make it. So most of the bits inside are common. Good sense. They obviously listen to their field engineers and installers, unlike other boiler manufacturers who clearly only take note of profit and huge customers. Will I have one in my house when the time comes? Oh yes!

Like lots of the installers reviews before me I've fitted Baxi for years, and they've been (so far!) ultra robust and reliable.

Absolutely fantastic company to deal with on all levels.

Superb value for money, especially when you factor in that almost nothing goes wrong even out of warranty, I still service many that I installed over 12 years ago as the customer hasn't moved house.

When they brought out the 600 series I was mildly reserved, as its predecessors Duo tec and Platinum were brilliant, but essentially they shrunk those to make it. So most of the bits inside are common. Good sense.

They obviously listen to their field engineers and installers, unlike other boiler manufacturers who clearly only take note of profit and huge customers.

Will I have one in my house when the time comes? Oh yes!


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Review for Baxi by Lancashire Gas and Heating Limited
22nd May 2019

I offer various boilers and so far only managed to install Baxi. Much better for money and build quality. Great products.

I offer various boilers and so far only managed to install Baxi. Much better for money and build quality. Great products.


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Review for Baxi by All safe heating and plumbing
13th April 2019

Best boilers on the market. value for money without compromise on quality. Built with better materials than some of the more costly boiler manufacturers.

Best boilers on the market. value for money without compromise on quality. Built with better materials than some of the more costly boiler manufacturers.


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Review for Baxi by QuadraHeat
26th March 2019

I'll fit a boiler for anyone, anything they ask for, but when I'm asked my opinion on what brand I would have there is no stutter nor hesitation. BAXI I say before they've even finished their sentence. Great warranty, Great engineer support and fantastic customer support.

I'll fit a boiler for anyone, anything they ask for, but when I'm asked my opinion on what brand I would have there is no stutter nor hesitation. BAXI I say before they've even finished their sentence.
Great warranty, Great engineer support and fantastic customer support.


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Review for Baxi by Thoroughbuild UK Services Ltd
19th February 2019

Been fitting Baxi products for the last 20 years. Product quality and reliability is second to none. Always enjoy fitting a Baxi boiler for any customer.

Been fitting Baxi products for the last 20 years. Product quality and reliability is second to none. Always enjoy fitting a Baxi boiler for any customer.


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Review for Baxi by C davis heating
13th December 2018

Love the Baxi brand good quality for money, great back up service (if needed) good guarantee easy install,always recommend Baxi to my customers

Love the Baxi brand good quality for money, great back up service (if needed) good guarantee easy install,always recommend Baxi to my customers


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Review for Baxi by Raistrick gas
12th December 2018

As a gas engineer you look for valve for money a A quality product with a fantastic break up and you get all three with Baxi boilers, I feel save recommending Baxi to my customers with their fantastic customer service record

As a gas engineer you look for valve for money a A quality product with a fantastic break up and you get all three with Baxi boilers, I feel save recommending Baxi to my customers with their fantastic customer service record


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Review for Baxi by Prenton plumbing service Ltd
7th December 2018

Baxi great choice of boilers for all applications. Great rewards scheme Great training Will no doubt be building up my rewards in the new year

Baxi great choice of boilers for all applications. Great rewards scheme
Great training
Will no doubt be building up my rewards in the new year


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Review for Baxi by Gold BoilerCare Ltd
1st November 2018

Having fitted my first baxi heat only boiler 2 years ago and being very impressed I have no moved over to the 400 & 600 range and being very impressed and continue to fit them

Having fitted my first baxi heat only boiler 2 years ago and being very impressed I have no moved over to the 400 & 600 range and being very impressed and continue to fit them


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Review for Baxi by O'Brien Heating Services
3rd October 2018

Great boilers and customer service, I have installed a few now and it is one of the boiler brands I always offer due to the value for money and the long guarantee. The baxi app is also very good and I use it most days!

Great boilers and customer service, I have installed a few now and it is one of the boiler brands I always offer due to the value for money and the long guarantee. The baxi app is also very good and I use it most days!


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Review for Baxi by Home Heating UK
29th September 2018

Great service Great product Great reps All in all almost perfect I’ve been installing Baxi boilers since 1986 and I’ve only come across a couple of boiler in that time that did not make the grade At the moment I believe Baxi are one of the best boiler brands out there if not the best Keep up the good work baxi

Great service
Great product
Great reps
All in all almost perfect
I’ve been installing Baxi boilers since 1986 and I’ve only come across a couple of boiler in that time that did not make the grade
At the moment I believe Baxi are one of the best boiler brands out there if not the best
Keep up the good work baxi


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Review for Baxi by HeatTech
26th September 2018

I offer my customers a large range of manufacturers to cover most needs and budgets, when asked my professional opinion on which one I would choose I always tend to push the Baxi option. Great warranty, great price, largely brass and copper hydraullics, easy to install, commission and service along with great installer benifts via the Works loyalty scheme.

I offer my customers a large range of manufacturers to cover most needs and budgets, when asked my professional opinion on which one I would choose I always tend to push the Baxi option. Great warranty, great price, largely brass and copper hydraullics, easy to install, commission and service along with great installer benifts via the Works loyalty scheme.


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Review for Baxi by Cope Gas Services
30th June 2018

5* all day long for Baxi. You can’t fault them from technical help to customer service. They are the best manufacturer to deal with in my experience.

5* all day long for Baxi. You can’t fault them from technical help to customer service. They are the best manufacturer to deal with in my experience.


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Review for Baxi by Ian Hodgkinson
27th June 2018

This company I have stuck with over the years and they have never failed to let me down. From customer support build quality and product design absolutely quality

This company I have stuck with over the years and they have never failed to let me down. From customer support build quality and product design absolutely quality


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Review for Baxi by jlgasservices
21st June 2018

I've been fitting baxi for years they are a good quality boiler and great value . A good range of products well built. They also listen to what we as installers recommended

I've been fitting baxi for years they are a good quality boiler and great value . A good range of products well built. They also listen to what we as installers recommended


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Review for Baxi by A Star Gas Services
21st June 2018

Excellent boilers excellent customer service I always fit these and support all customers through installation and maintenance because I know once they are in baxis hands they are happy customers

Excellent boilers excellent customer service I always fit these and support all customers through installation and maintenance because I know once they are in baxis hands they are happy customers


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Review for Baxi by DP Plumbing and heating
14th June 2018

Love installing baxi boilers. Think they are so simple to install. the duo tec is my favourite love the jig, touch wood haven't had a problem piping them. Like I've seen some people have. But I'm yet to install any of the new range of the baxi boilers due to the sun contracting work I'm doing at the moment. They are great valve for money

Love installing baxi boilers. Think they are so simple to install. the duo tec is my favourite love the jig, touch wood haven't had a problem piping them. Like I've seen some people have. But I'm yet to install any of the new range of the baxi boilers due to the sun contracting work I'm doing at the moment. They are great valve for money


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Review for Baxi by BRP Plumbing
27th April 2018

Great customer service with great product. My customers like the idea of a lengthy warranty which a lot of manufacturers dont offer. I will be continuing purchasing baxi boilers!!

Great customer service with great product. My customers like the idea of a lengthy warranty which a lot of manufacturers dont offer. I will be continuing purchasing baxi boilers!!


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Review for Baxi by Gallant Heating Solutions
26th March 2018

Baxi all the way.Have had 20 years in trade and not another boiler manufacturer can come close.Going from strength to strength with the new 600 series if carlsberg done boilers then this WOULD BE THE BEST IN THE WORLD!!!!!!!!

Baxi all the way.Have had 20 years in trade and not another boiler manufacturer can come close.Going from strength to strength with the new 600 series if carlsberg done boilers then this WOULD BE THE BEST IN THE WORLD!!!!!!!!


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Review for Baxi by Trojan Property Maintenance
26th March 2018

We install Baxi Boilers regularly and find the product, training and support fantastic. Baxi are consistently updating their products and extending their warranties.

We install Baxi Boilers regularly and find the product, training and support fantastic. Baxi are consistently updating their products and extending their warranties.


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Review for Baxi by JR Williams Plumbing Services
26th March 2018

British made boilers with lengthy warranties are attractive to customers. When there is room within the boiler to replace parts without the need to strip the lot, brass components, excellent customer service and after sales, a tech helpline that answers within minutes and they pass you the service work. What's more, they give you loads of free stuff. Awesome.

British made boilers with lengthy warranties are attractive to customers. When there is room within the boiler to replace parts without the need to strip the lot, brass components, excellent customer service and after sales, a tech helpline that answers within minutes and they pass you the service work. What's more, they give you loads of free stuff. Awesome.


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Review for Baxi by Scott Mcmullen plumbing and heating engineer
26th March 2018

Love baxi boilers , but I would like a bit more of a range , mainly on the system boilers . But the boilers are very easy to work on and don’t have much plastic in which is what fails on other boilers I’ve worked on . Hopefully they will be a 40kw on the 600 range as a lot of the time people want a good flow rate of a combi as nowadays people have a couple of bathrooms with larger shower heads installed on the showers.

Love baxi boilers , but I would like a bit more of a range , mainly on the system boilers . But the boilers are very easy to work on and don’t have much plastic in which is what fails on other boilers I’ve worked on . Hopefully they will be a 40kw on the 600 range as a lot of the time people want a good flow rate of a combi as nowadays people have a couple of bathrooms with larger shower heads installed on the showers.


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Review for Baxi by GB Gas Services
8th March 2018

Best customer service and after sales throughout the boiler manufacturers. The platinum range of boilers are good value for money and come with a 10 year parts AND labour warranty.

Best customer service and after sales throughout the boiler manufacturers. The platinum range of boilers are good value for money and come with a 10 year parts AND labour warranty.


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Review for Baxi by Evans gas
23rd February 2018

Over the last 4 yeas I have installed over 80 Baxi boilers. In total I have had 3 produce a callout within the warranty, in each case Baxi were extremely helpful in resolving the issue as quick as possible with very little down time.

Over the last 4 yeas I have installed over 80 Baxi boilers. In total I have had 3 produce a callout within the warranty, in each case Baxi were extremely helpful in resolving the issue as quick as possible with very little down time.


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Review for Baxi by C & P Waters Property Services Ltd
23rd February 2018

Use BAXI as our boiler of choice. Have been on three BAXI events including the three day course. Great all round brand. Great warranty across the range which makes them a first choice for many

Use BAXI as our boiler of choice. Have been on three BAXI events including the three day course. Great all round brand. Great warranty across the range which makes them a first choice for many


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Review for Baxi by W.T.M Plumbing & Heating Services
17th January 2018

Customer service over the the recent replacement condense clips has been very poor. Have sent letters out to our customers saying I don’t complete service work when we do!!

Customer service over the the recent replacement condense clips has been very poor.
Have sent letters out to our customers saying I don’t complete service work when we do!!


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Review for Baxi by Buildit
20th December 2017

Baxi make good boilers. There a bit behind on some tech but there getting there. I went along to a day about there new boilers (sales day) but there nice little things easy to take apart and service. I didn’t cut my hand once

Baxi make good boilers. There a bit behind on some tech but there getting there. I went along to a day about there new boilers (sales day) but there nice little things easy to take apart and service. I didn’t cut my hand once


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Review for Baxi by ck building
18th December 2017

best one going I have one and been using them in new homes best one out there if you ask me ...................................................... buy the best pay less

best one going I have one and been using them in new homes best one out there if you ask me ......................................................
buy the best pay less


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Review for Baxi by S frain plumbing and heating
6th December 2017

Fitted a eco blue advance heat only for my grandad very well made boiler light and just a dream to work with had a bit of a issue but customer service and the tec support help out couldnt fault them and even learned somthing from it would highly recomend

Fitted a eco blue advance heat only for my grandad very well made boiler light and just a dream to work with had a bit of a issue but customer service and the tec support help out couldnt fault them and even learned somthing from it would highly recomend


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Review for Baxi by Alpha Heating
2nd December 2017

Best customer service by far I think when it comes to boiler manufacturers. Any issues I just call customer service and a solution is indefinite the good way :-).

Best customer service by far I think when it comes to boiler manufacturers. Any issues I just call customer service and a solution is indefinite the good way :-).


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Review for Baxi by AJW Heating Solutions
17th November 2017

Just seen the new 600 boiler can see where they have got there ideas which hopefully be a good product

Just seen the new 600 boiler can see where they have got there ideas which hopefully be a good product


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Review for Baxi by DD Heating Services
25th October 2017

All baxi products I have installed have been spot on , meticulous engineering with installers in mind for ease of servicing and repairs ..also the reps are there for you with any queries you may have ...keep up the good work team baxi

All baxi products I have installed have been spot on , meticulous engineering with installers in mind for ease of servicing and repairs ..also the reps are there for you with any queries you may have ...keep up the good work team baxi


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Review for Baxi by B N PLUMBING
1st October 2017

Baxi have a boiler for every budget. Long lasting warranties for the customers peace of mind. Great customer service and best app to register the boilers. Baxi power

Baxi have a boiler for every budget. Long lasting warranties for the customers peace of mind. Great customer service and best app to register the boilers. Baxi power


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Review for Baxi by P & R Property Solutions Ltd
15th August 2017

Baxi boilers are my professional choice of boiler. They are well designed and easy to maintain. Customer service and tech support are brilliant

Baxi boilers are my professional choice of boiler. They are well designed and easy to maintain. Customer service and tech support are brilliant


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Review for Baxi by Quality Plumbing and Heating
10th August 2017

Great range of boilers to suit/cover majority, if not all domestic requirements. Customer service/back has been excellent for me on the 2 occasions I have needed to use it. Great product, great warranty and piece of mind for the end user.

Great range of boilers to suit/cover majority, if not all domestic requirements. Customer service/back has been excellent for me on the 2 occasions I have needed to use it. Great product, great warranty and piece of mind for the end user.


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Review for Baxi by Enflame Heating and Plumbing
8th August 2017

Fantastic appliances having fitted them for the last few years. Simple, and easy to use for the customer with the platinum 10 year warranty being the most popular.

Fantastic appliances having fitted them for the last few years. Simple, and easy to use for the customer with the platinum 10 year warranty being the most popular.


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Review for Baxi by Unicorn Gas, Heating & Plumbing Ltd
7th August 2017

Just starting out on my own. Back up and training from baxi at Dartford was superb & continues to be. JUST trying to get on installer but been a mainly service engineer for last 15 years for a company means i got a bit of work to. Great boilers. Mine is still going 18 years solo2. Carry on the good work guys

Just starting out on my own. Back up and training from baxi at Dartford was superb & continues to be.
JUST trying to get on installer but been a mainly service engineer for last 15 years for a company means i got a bit of work to.
Great boilers. Mine is still going 18 years solo2.
Carry on the good work guys


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Review for Baxi by Gloe Energy
25th June 2017

The perfect choice for when it's a baxi being removed! Nearly always same pipe measurements. Good to install and fast with any issues.

The perfect choice for when it's a baxi being removed! Nearly always same pipe measurements. Good to install and fast with any issues.


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Review for Baxi by P3 Plumbing & Heating
12th June 2017

I've been fitting Baxi boilers for years now. There boilers especially the duo tec & platinums are my preference and try to sell them to customers as a first choice. Servicing is so easy as everything is so accessable.

I've been fitting Baxi boilers for years now. There boilers especially the duo tec & platinums are my preference and try to sell them to customers as a first choice. Servicing is so easy as everything is so accessable.


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Review for Baxi by AJB Plumbing and Heating
10th June 2017

Reliable boilers that easy to fit and easy to fix. Combine that with a decent warrenty, a great tech help and reps wjo are always willing to assist you. Brilliant

Reliable boilers that easy to fit and easy to fix. Combine that with a decent warrenty, a great tech help and reps wjo are always willing to assist you. Brilliant


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Review for Baxi by Boundary Heating
3rd June 2017

I've used Baxi for 15+ years now and they have certainly had their downs with some questionable boilers (every manufacturer has in my opinion) but the new batch of combis are good quality, robust and most importantly RELIABLE!!

I've used Baxi for 15+ years now and they have certainly had their downs with some questionable boilers (every manufacturer has in my opinion) but the new batch of combis are good quality, robust and most importantly RELIABLE!!


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Review for Baxi by Wealden Boiler Services
26th May 2017

Baxi boilers are just simple to install, simple to operate, and they are backed up by their own engineers and have a decent warranty. I dont quote any other manufacturer

Baxi boilers are just simple to install, simple to operate, and they are backed up by their own engineers and have a decent warranty. I dont quote any other manufacturer


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Review for Baxi by NDB Gas Services
12th May 2017

Baxi every time for me! Fantastic boiler, staff and reps what more could we ask for! And still using quality materials in their boilers! Top notch!

Baxi every time for me! Fantastic boiler, staff and reps what more could we ask for! And still using quality materials in their boilers! Top notch!


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Review for Baxi by Paul plumber
12th May 2017

I work with various suppliers however with baxi its not just the quality of its products but the warm, friendly and informative customer services

I work with various suppliers however with baxi
its not just the quality of its products but the warm, friendly and informative customer services


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Review for Baxi by PIR GAS AND PLUMBING SOLUTIONS
9th May 2017

I fit these baxi boilers every time I get a boiler job granted it's not as many I would like to fit though, but firstly the boilers are very quiet and efficient only ever get good comments from customers who I fit them for also I haven't had one of any of the boilers fitted to have developed any problem at all . So yeah 100% BAXI all the way. The baxi technical team are very helpful if you ever need to get in touch with them .

I fit these baxi boilers every time I get a boiler job granted it's not as many I would like to fit though, but firstly the boilers are very quiet and efficient only ever get good comments from customers who I fit them for also I haven't had one of any of the boilers fitted to have developed any problem at all .
So yeah 100% BAXI all the way. The baxi technical team are very helpful if you ever need to get in touch with them .


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Review for Baxi by GASTEX
6th May 2017

Quality top reliable only 2 boilers I recommend this is 1 of..... ........... .. ...... ............. ............

Quality top reliable only 2 boilers I recommend this is 1 of.....
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Review for Baxi by Central Gas WM Ltd
5th May 2017

When it comes to boilers, the Baxi range covers all needs and circumstances (Ecoblue, Platinum & Duo tec). Whenever we price up any jobs i never have any hesitation recommending any of the Baxi range. After visiting the Baxi training centres over the last several years I found their trainer/tech guys knowledgeable of their products. The training courses provided are invaluable. When it comes to fitting a Baxi boiler it doesn't get any more simple than fitting the jig to the wall, fitting the relevant pipework and simply hanging the boiler. As you'll see the Baxi range are reasonably priced throughout the market with great warranties. Highly recommend any installers to become part of Baxi Works as they offer great deals & support.

When it comes to boilers, the Baxi range covers all needs and circumstances (Ecoblue, Platinum & Duo tec). Whenever we price up any jobs i never have any hesitation recommending any of the Baxi range.
After visiting the Baxi training centres over the last several years I found their trainer/tech guys knowledgeable of their products. The training courses provided are invaluable. When it comes to fitting a Baxi boiler it doesn't get any more simple than fitting the jig to the wall, fitting the relevant pipework and simply hanging the boiler. As you'll see the Baxi range are reasonably priced throughout the market with great warranties. Highly recommend any installers to become part of Baxi Works as they offer great deals & support.


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Review for Baxi by Andrew Sexton Heating Maintenance and Repair
4th May 2017

Loving the ecoblue heat only, fits in to smallish cupboards, great to work on and great to have the rear flue option.

Loving the ecoblue heat only, fits in to smallish cupboards, great to work on and great to have the rear flue option.


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Review for Baxi by National boiler specialist
3rd May 2017

Good service for technical help. Need more ranges for combi boilers. Good package deals available for boiler flue and clock.

Good service for technical help. Need more ranges for combi boilers. Good package deals available for boiler flue and clock.


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Review for Baxi by LMD Gas Engineering
3rd May 2017

Good reliable boilers a dream to work on and install A little pricey but worth it on reliability. Customer service good to deal with

Good reliable boilers a dream to work on and install A little pricey but worth it on reliability. Customer service good to deal with


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Review for Baxi by Powernet-Electricals
2nd May 2017

Had one fitted in my house last year seems good no problems so far, price was reasonable and I had a lot of options to choose from

Had one fitted in my house last year seems good no problems so far, price was reasonable and I had a lot of options to choose from


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Review for Baxi by Drew Styles Plumbing & Heating
30th April 2017

Good local boilers for me. Fitted many of them over the years and yet to have a fault with a single one. Great range of boiler to suit any job with a good range of warranties available. The works scheme is great for engineers and provides really good back up.

Good local boilers for me. Fitted many of them over the years and yet to have a fault with a single one. Great range of boiler to suit any job with a good range of warranties available. The works scheme is great for engineers and provides really good back up.


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Review for Baxi by Sunrise Plumbing & Heating
30th April 2017

Visited Baxi and Warwick several times now and alsYs made welcome and looked after. There training centre is well laid out and there trainers deliver the training professionally and friendly manner. Always willing to lister. To the installer and seem to take there comments onboard. Reps (Steve Top Man Taylor) has a good knowledge of the product and will bend over backwards to make sure your looked after. Technical service again from my experience answer the phone quickly and have a good knowledge of there product always like the way they ask for your Gas Safe number before giving any advice. All this makes Baxi our preferred choice of boiler to install and recceomend

Visited Baxi and Warwick several times now and alsYs made welcome and looked after. There training centre is well laid out and there trainers deliver the training professionally and friendly manner. Always willing to lister. To the installer and seem to take there comments onboard. Reps (Steve Top Man Taylor) has a good knowledge of the product and will bend over backwards to make sure your looked after.
Technical service again from my experience answer the phone quickly and have a good knowledge of there product always like the way they ask for your Gas Safe number before giving any advice.
All this makes Baxi our preferred choice of boiler to install and recceomend


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Review for Baxi by BTU Gas Services Ltd
28th April 2017

Great product, we have been fitting Platinum, DuoTec and EcoBlue's for 2 years and not had a single problem. Easy to service and the customers love them.

Great product, we have been fitting Platinum, DuoTec and EcoBlue's for 2 years and not had a single problem. Easy to service and the customers love them.


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Review for Baxi by Hanbury Plumbing and Heating Ltd
28th April 2017

Their boilers a good, need to have more ranges using open therm and if the duo tec was smaller it would be my go to boiler.

Their boilers a good, need to have more ranges using open therm and if the duo tec was smaller it would be my go to boiler.


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Review for Baxi by CCH Leeds
22nd April 2017

Baxi Power, Amazing company with some amazing products, Built in Britain for 150 years, we personally prefer the products that have Brass Stainless steel and copper components. The Duo Tec and Platinum are amazing boilers and do exactly what they say on the tin.

Baxi Power, Amazing company with some amazing products, Built in Britain for 150 years, we personally prefer the products that have Brass Stainless steel and copper components. The Duo Tec and Platinum are amazing boilers and do exactly what they say on the tin.


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Review for Baxi by Ph plumbing & heating services ltd
20th April 2017

I think the duotec is fantastic . It's a tad heavy tho. Quality boiler at a competitive price with a 7 year warenty . It's mu go to budget boiler

I think the duotec is fantastic . It's a tad heavy tho. Quality boiler at a competitive price with a 7 year warenty . It's mu go to budget boiler


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Review for Baxi by Atlantic Plumbing Solutions
19th April 2017

Worcester!! customer calls and get through straight away. Give Baxi's customer contact a try, better yet don't waste your time. Worcester customer service is the best, I've had bits missing from both sets of boilers and Worcester UPSd it over next day. All manufacturers have problems, it their response that's key.

Worcester!! customer calls and get through straight away. Give Baxi's customer contact a try, better yet don't waste your time. Worcester customer service is the best, I've had bits missing from both sets of boilers and Worcester UPSd it over next day. All manufacturers have problems, it their response that's key.


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Review for Baxi by Gas service north east ltd
19th April 2017

We as a company have been using Baxi duo Tec's for past 4 years and can and will recommend this product both for quality and aftercare which is amazing!!

We as a company have been using Baxi duo Tec's for past 4 years and can and will recommend this product both for quality and aftercare which is amazing!!


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Review for Baxi by DCB Plumbing & Heating
9th April 2017

10 year guarantees and unbeatable British boilers, these are my go-to boilers, I always fell very confident to walk into a customers house and recommend a Baxi product. Works website is great and the technical team on the phone answer very quick if you have any questions

10 year guarantees and unbeatable British boilers, these are my go-to boilers, I always fell very confident to walk into a customers house and recommend a Baxi product. Works website is great and the technical team on the phone answer very quick if you have any questions


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Review for Baxi by J.McKie plumbing & heating
6th April 2017

Brilliant Stuff Best going in my opinion wouldn't use out else Highly recommended To other people Customer service great too

Brilliant Stuff Best going in my opinion wouldn't use out else
Highly recommended To other people Customer service great too


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Review for Baxi by Gas-Tec Plumbing and Heating
5th April 2017

I did the Baxi free training on the Platinum range and eco blue, great course the training centre was well equipped and the lunch provided was awesome. Good quality takeaway matierial to help with future fault finding.

I did the Baxi free training on the Platinum range and eco blue, great course the training centre was well equipped and the lunch provided was awesome. Good quality takeaway matierial to help with future fault finding.


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Review for Baxi by Jake Matthews Property Development and Management
20th March 2017

Used a baxi boiler on my current property I'm developing and seems brilliant. Can't fault the products or the customer care provided by baxi.

Used a baxi boiler on my current property I'm developing and seems brilliant. Can't fault the products or the customer care provided by baxi.


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Review for Baxi by SPC Plumbing and Heating Ltd
20th March 2017

The new boiler are great and the warranty good now as well.

The new boiler are great and the warranty good now as well.


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Review for Baxi by Nestor Plumbing & Heating
12th October 2016

Good reliable boilers wirh decent warranties at a very competitive price

Good reliable boilers wirh decent warranties at a very competitive price


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Review for Baxi by iGas Heating Ltd
5th October 2016

I love baxi boilers, great boilers, great rep, great rewards and a great price

I love baxi boilers, great boilers, great rep, great rewards and a great price


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Review for Baxi by SJL Plumbing and Heating
8th September 2016

Baxi have the same outputs and efficiency ratings as the big boys Vaillant and Worcester. But they are far cheaper and certainly have better customer service than Vaillant who try to blame installers rather than fix problems. I tend to still fit the platinums and duo-tecs with 10 and 7 year warranty rather than the eco blue range as they have nudged prices up there. I haven't had many warranty call outs out of 70boilers in 2 years but the ones I needed were both next day repair and on both occasions the engineer attending complimented the installation to the customer and repaired it with no fuss. I'm sold on Baxi, only tried them because Vaillant started charging £70 for warranty call outs.

Baxi have the same outputs and efficiency ratings as the big boys Vaillant and Worcester. But they are far cheaper and certainly have better customer service than Vaillant who try to blame installers rather than fix problems. I tend to still fit the platinums and duo-tecs with 10 and 7 year warranty rather than the eco blue range as they have nudged prices up there. I haven't had many warranty call outs out of 70boilers in 2 years but the ones I needed were both next day repair and on both occasions the engineer attending complimented the installation to the customer and repaired it with no fuss. I'm sold on Baxi, only tried them because Vaillant started charging £70 for warranty call outs.


Question:

When are you launching bigger kw outputs on compact system boiler?

Asked on 18th February 2019 by Stour Valley Plumbing

Answer:

This question does not have any answers.


Question:

When is the 800 coming out? Can there be 10 year warranties on the new boilers coming through?

Asked on 15th February 2019 by SJL Plumbing and Heating

Answer:

This question does not have any answers.


Question:

Baxi has been accredited for over 5 years but now finding it difficult to sell your products. With Worcester Bosch’s marketing campaign and 5 star trustpilot reviews customers are doing there research.

Asked on 15th February 2019 by Sunrise Plumbing & Heating

Answer:

We have some great customer reviews (via Reevo) of our boilers which can be found here: https://www.baxi.co.uk/boilers/our-boilers, or from our homepage on baxi.co.uk
We are actively looking at ways to improve our scores on sites such as Trust Pilot and will keep you updated.

Answered on 15th February 2019 by Baxi

Question:

Are you going to bring out a LPG combi boiler bigger than 30kw?

Asked on 14th February 2019 by Hanbury Plumbing and Heating Ltd

Answer:

This question does not have any answers.


Question:

Why complicate the market with so many different warranty options ie 3 years for 200 range, 5 years 400 range, 7 years 600 range etc surely this complicates matters and if the product are all as good as each other why not offer the same warranty across the board?

Asked on 14th February 2019 by Gold BoilerCare Ltd

Answer:

This question does not have any answers.


Question:

Do you have any plans to bring out a 400 or 600 system boiler instead of just combi boilers?

Asked on 13th February 2019 by Gas Smart Home Services

Answer:

Hi there, thanks for your question, yes indeed, watch this space....April.
Sarah

Answered on 14th February 2019 by Baxi

Question:

What are your plans for the future when we start to move away from the use of gas?

Asked on 8th February 2019 by AMR Heating Solutions

Answer:

This question does not have any answers.


Question:

The offset flue isn't really an issue, You can buy an offset outlet elbow if it is needed, and you can re-use the normal elbow when you have a longer flue to do so you are never out of pocket with useless elbows. It's only offset by 3/4 inches so it can be easily bricked up. I would recommend trying a Platinum getvthe 10 years warranty and see how good the boiler is. And don't worry now valiant are making heat exchangers like the logic the offset flue issue might not be a problem any more (wink wink

Asked on 22nd April 2017 by DCB Plumbing & Heating

Answer:

That was meant to be an answer to Hampshire Boilers question

Answered on 22nd April 2017 by DCB Plumbing & Heating

Question:

Im looking to find one manufacturer that can cover alot of bases including a premium option, so far im down to Baxi and Worcester so which one do you prefer and why.

Asked on 16th April 2017 by Hampshire Boilers

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Baxi , longer warranty options , great build quality , excellent support, good range of premium and budget options

Answered on 16th April 2017 by MB Gas & Heating Ltd

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I'd go for Worcester all day long , there back up is much better . A little more to buy but worth it

Answered on 16th April 2017 by Gascare

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Both have plus points like Worcester have the guarantee instead of the warranty but you have to fit their filter and controls for extended and you need to be accredited for the full whack. But the Baxi range is a solid boiler and models like the platinum with a 10yr warranty with any filter and and controls (or without) is a great point to look at.

Answered on 16th April 2017 by Drew Styles Plumbing & Heating

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Baxi, great boilers, plenty of options, long warrenties, excellent support and all for a reasonable price

Answered on 16th April 2017 by Nestor Plumbing & Heating

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Baxi is better build quality and you won't get downgraded as an installer if your sales drop off and you fail to meet "install targets"

Answered on 16th April 2017 by Daley Plumbing and Heating Ltd

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Baxi seem to draw less complaints, I have had no problems with the few i have fitted.They aslo offer quality training. We fit ATAG as a premium option, and Baxi as cheaper option.

Answered on 16th April 2017 by The Boiler Guys

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Worcester mate, fitted hundreds and their customer service is unequalled

Answered on 16th April 2017 by D.Q Plumbing and Heating

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Thanks for all the replies one of the only things that puts me off Baxi is the off set flue. How does everyone else ind/deal with it.

Answered on 16th April 2017 by Hampshire Boilers

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I was installing ideal for the past two years. But recently shifted to baxi. The rewards seem pretty decent but I like the way ideal let you swap your points for a check. It's just the logic and the customer back up from ideal that lets them down. Or I'd still be using them. Baxi support seems spot on and the boilers aren't to bad.

Answered on 16th April 2017 by Afterglow Plumbing & Heating Ltd.

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Baxi, easy to install and so far great customer support. No having to fit their filter or controls to extend warranty. Also the works points scheme is good.

Answered on 16th April 2017 by Gas-Tec Plumbing and Heating

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As for the offset flue it isn't that much and can normally get round it be moving the boiler or altering the flue hole slightly I have always managed to cover it with the seal. If not they do have a kit to centralise the flue available

Answered on 16th April 2017 by Gas-Tec Plumbing and Heating

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I offer Vaillant & Intergas to cover most scenarios but may add Atag for the efficiency usp and no net comparison prices...

Answered on 16th April 2017 by Masterheat Boiler Installations

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Iv given up with Vaillant way to much money grabbing for my liking and the new boilers are the same as the glow-worm and heatline.

Answered on 17th April 2017 by Hampshire Boilers

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I install both Worcester and Baxi, where I did my apprenticeship we was fitting 40/50 boilers a year and they was all Worcester and I can count on 1 hand who many failed or need any attention in the time I was there (8years)
But when I went sole trader working for my self I soon learnt that the price of the Worcester boilers does put a lot of customers off. So I actually when though loads of different boilers and talked to all the reps and went on all the training days so I could actually decide what boiler/manufacturers was going to best suit me and my business.
Baxi came out on top of me, the customer care and there willing to help me help my customers. I pride myself and my business on helping my customers and my customer care, so to find a company that that was responsible price with great warrantys made my decision easy.
I will only install Baxi and Worcester but it is very difficult to answer the question ( why is the Worcester £300/£400 more?)

Answered on 17th April 2017 by DCB Plumbing & Heating

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I would use Baxi over Worcester all day long . warranty is better and after sales work or out of warranty work I fix a lot of Worcester boilers always the same things pit holes in the left hydro block hot water side plus hot water flow switch . which leaks on divertor mother so also needs replacing . o yes and wait anything that dose go wrong with them in the future is the installers fault so you have to go back to look at every job .

Answered on 17th April 2017 by Ab plumbing and maintenance

Answer:

For me it would be Worcester but not sure what your area is like so maybe different. Do you see much of their £4m advertising around you for instance, if so that will help you.
If you find out your local rep & set up to meet & have a chat you will find that you may or may not be able to become an accredited installer which will also help as you will be instantly on their find an installer page for your area, again help with getting leads. There after sales & technical are 2nd to none and as an accredited installer you get the longer warranties so that gives the edge over others in your area also. A boiler is a boiler is a boiler so it's all about the whole picture for me before making a decision....... Good luck

Answered on 17th April 2017 by SAFGas Ltd

Answer:

With regards to the flue question, the new compact Baxi 200 & 400 Combi has a central flue but you can also get an offset flue adaptor for the other Baxi boilers with an offset flue.

Answered on 18th April 2017 by Baxi (Verified Partner)

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Hi Baxi im fitting a 428 tomorrow so looking forward to that but i do wish they came in bigger KW sizes. Is the 400 style boiler the direction that Baxi will go as it seems to me that the range could do with simplifying a tad.

Answered on 19th April 2017 by Hampshire Boilers

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Worcester all day long.
Great tech support and well looked after generally.
Boilers easy to install. Great availability.

Answered on 21st April 2017 by PARAGAS

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Prefer Baxi slightly cheaper and love the EcoBlue Advance 10 year warranty at the moment also do a cupboard fit boiler EcoBlue Advance+ and the heat only version unlike Worcester don't require a pump over run.
Never had any issues with Baxi area rep is a diamond and technical support fantastic (plus they always ask for a gas safe number before giving out any technical info)

Answered on 22nd April 2017 by Sunrise Plumbing & Heating

Answer:

How do you find the offset flue Sunrise (sorry dont know your name)

Answered on 22nd April 2017 by Hampshire Boilers

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I would suggest BAXI simply because they are far more reliable, when I attend breakdowns they are mostly Worcester boilers due to a lot of their parts (plastic) are situated in and around the heat exchanger so failing parts are inevitable! Baxi will give you no long term problems trust me there up the top of the list for me .
Regards Paul.

Answered on 9th May 2017 by PIR GAS AND PLUMBING SOLUTIONS

Answer:

Baxi without a doubt. Worcester seem to be a lot more complex and a nightmare to work on. With baxi it's all nice and open and easy to get to things without cutting your hands off.

Answered on 12th May 2017 by NDB Gas Services

Answer:

Baxi, very easy to service and repair, access to the appliance components is generous
Parts are a lot cheaper than most manufacturers
Build quality very high
7-10 year warranty can’t go wrong

Answered on 23rd July 2018 by Approved Technical Services Ltd