Browse by Brand Browse by Product

Baxi

( 141 Reviews )

Our mission
- Earning lifetime customer loyalty
Our vision
- Leading the market in smart heating solutions
Our values
- We are positive and passionate about our business, our products and the service we deliver
- We provide safe products, services and working environments
- We are reliable and responsive, with easy-to-work-with products and services
- We trust each other and respect different views
- Our innovative approach means we support creativity, embrace change and are willing to learn

  • Customer Service is rated at a 5/5 for Baxi :

  • Product Quality is rated at a 5/5 for Baxi :

  • Product Range is rated at a 5/5 for Baxi :

  • Value For Money is rated at a 5/5 for Baxi :

  • Overall is rated at a 5/5 for Baxi :

This product has 141 trade Reviews

This product has 9 trade Questions

This product has 0 trade Video Reviews

141 Results

9 Results

0 Results

Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by SD Gas Servise
22nd February 2021

The Baxi combi boiler is suitable for medium to large homes with up to two bathrooms. You can add smart controls so you can set your central heating to come on or switch off, wherever you are in the world as long as you have an internet connection.

The Baxi combi boiler is suitable for medium to large homes with up to two bathrooms. You can add smart controls so you can set your central heating to come on or switch off, wherever you are in the world as long as you have an internet connection.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by ECB Plumbing And Heating
22nd February 2021

Value for money over worcester by far well organised and great after sales service good range of well priced boilers for all requirements well priced replacement parts

Value for money over worcester by far well organised and great after sales service good range of well priced boilers for all requirements well priced replacement parts


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by CB Services
18th February 2021

Good quality screw drivers vde insulated sets are top quality and very well priced good case and very well worth the money also armeg snips are toughed steel for getting the job done

Good quality screw drivers vde insulated sets are top quality and very well priced good case and very well worth the money also armeg snips are toughed steel for getting the job done


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by DPJ Plumbing, Heating and Gas
18th February 2021

I've had nothing but good experience dealing with Baxi. I'm so happy they're my first choice for boilers. Any time I've had to contact them I get a response very quickly.

I've had nothing but good experience dealing with Baxi. I'm so happy they're my first choice for boilers. Any time I've had to contact them I get a response very quickly.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Slater Electrical
17th February 2021

Since back in the day, Baxi have been regarded as one of the best around and I can say that they still have that status. Great company with a great service

Since back in the day, Baxi have been regarded as one of the best around and I can say that they still have that status. Great company with a great service


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by GLM Gas & Plumbing
12th February 2021

To be honest my number 1 boiler brand is Worcester but baxi are 2nd . I have been to the training centre which is great and the boilers ( especially the 800 & mains ) are really well made

To be honest my number 1 boiler brand is Worcester but baxi are 2nd . I have been to the training centre which is great and the boilers ( especially the 800 & mains ) are really well made


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by gasmark1
11th February 2021

been fitting baxi boilers for a couple of years now. they have a great customer service and the works app is very easy to use. they have a 10 year warranty on the 800s with a filter. pipework can run at the back of the boiler and it's designed to fit in a cupboard.

been fitting baxi boilers for a couple of years now. they have a great customer service and the works app is very easy to use. they have a 10 year warranty on the 800s with a filter. pipework can run at the back of the boiler and it's designed to fit in a cupboard.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by koolblueltd
9th February 2021

Outstanding boiler with long Warrenty,even comes with filter and easy to install,been working along side Baxi for a number of years where I’m now Baxi approved installer and there technical help line is great

Outstanding boiler with long Warrenty,even comes with filter and easy to install,been working along side Baxi for a number of years where I’m now Baxi approved installer and there technical help line is great


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by AJL
9th February 2021

Great boiler. I was out walking one day when all of a sudden it started to rain. Me and my pet zebra couldn’t believe it we ran all the way home to a nice warm house and it made me think of Baxi. Not because I have a back boiler I’ve got something decent but it was a bit like when you get some random song stuck in your head for no reason. Zebras name is Clive

Great boiler. I was out walking one day when all of a sudden it started to rain. Me and my pet zebra couldn’t believe it we ran all the way home to a nice warm house and it made me think of Baxi. Not because I have a back boiler I’ve got something decent but it was a bit like when you get some random song stuck in your head for no reason. Zebras name is Clive


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Jeff Perry Plg & Htg
8th February 2021

Brilliant boilers, reliable and well built. A good range of appliances Excellent after sales service , Good training opportunities Would highly recommend Baxi

Brilliant boilers, reliable and well built.
A good range of appliances
Excellent after sales service ,
Good training opportunities
Would highly recommend Baxi


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Marshall Gas Ltd
7th February 2021

I've probably fit every boiler from the Baxi boiler range a few times over now and can honestly say they are an all round great boiler. The Price is great, customer service the best I've encountered from all boiler manufacturers and support excellent. I will keep on fitting these boilers.

I've probably fit every boiler from the Baxi boiler range a few times over now and can honestly say they are an all round great boiler. The Price is great, customer service the best I've encountered from all boiler manufacturers and support excellent. I will keep on fitting these boilers.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by RDS Plumbing Ltd
7th February 2021

Been fitting Baxi combination boilers for years quality gas been good only had 1-100 go wrong they send out service letters to my customers which is a brilliant perk and gets me loads of service work

Been fitting Baxi combination boilers for years quality gas been good only had 1-100 go wrong they send out service letters to my customers which is a brilliant perk and gets me loads of service work


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by D Szul Services
6th February 2021

Great lightweight boilers , highly in demand from my cusomters as they come with a warranty and are good value for money. Combi boilers and many more would recommend

Great lightweight boilers , highly in demand from my cusomters as they come with a warranty and are good value for money. Combi boilers and many more would recommend


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by G.D Bathrooms Plumbing and Heating
6th February 2021

Great lightweight boilers. Easy to fit with great warranty and technical support. The baxi toolkit app is great for the installer to do sign offs on site.

Great lightweight boilers. Easy to fit with great warranty and technical support. The baxi toolkit app is great for the installer to do sign offs on site.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Needham Plumbing
5th February 2021

Good boilers easy to install and easy to repair and good warranties spares easy to get and not over priced would recommend to any body requiring a new quality boiler at a sensible price

Good boilers easy to install and easy to repair and good warranties spares easy to get and not over priced would recommend to any body requiring a new quality boiler at a sensible price


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Gary North plumbing And Heating
5th February 2021

Great boilers, easy to install, lite weight, good back up and technical support is excellent. Heat only boiler is almost silent , no pump over run and lightest boiler I’ve ever fitted

Great boilers, easy to install, lite weight, good back up and technical support is excellent. Heat only boiler is almost silent , no pump over run and lightest boiler I’ve ever fitted


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Ultimate Gas Ltd
2nd February 2021

I have been fitting Baxi’s now for a good few years and have always been BAI they are easy to fit very reliable and reasonable priced . Customer service is very good I get sameday call out in the event of any faults and my own is 11 years old now and never missed a beat love them

I have been fitting Baxi’s now for a good few years and have always been BAI they are easy to fit very reliable and reasonable priced . Customer service is very good I get sameday call out in the event of any faults and my own is 11 years old now and never missed a beat love them


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by JMW Heating & Plumbing Ltd
1st February 2021

We’ve been baxi accredited for 2 years and always recommend a Baxi boiler when giving quotes to customers. They go above and beyond in its customer services and will always try to fix rather than look for ways out of a warranty

We’ve been baxi accredited for 2 years and always recommend a Baxi boiler when giving quotes to customers. They go above and beyond in its customer services and will always try to fix rather than look for ways out of a warranty


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Evans Plumbing
28th January 2021

Baxl are in my opinion one of the best boilers out there good price easy to install easy to work on anything goes wrong and if you register with them you get a 10 year warranty as a installer

Baxl are in my opinion one of the best boilers out there good price easy to install easy to work on anything goes wrong and if you register with them you get a 10 year warranty as a installer


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by RDS
27th January 2021

Baxi boilers. Perfect 5 year service support from baxi with there own engineers. Easy to install & perfect for end user use. Add Baxi to your must have boiler choice

Baxi boilers. Perfect 5 year service support from baxi with there own engineers. Easy to install & perfect for end user use. Add Baxi to your must have boiler choice


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by NiL
26th January 2021

Had the back combi boiler 105HE as was very happy with the system as it's easier to navigate and use parts are good price and has been a reliable system for over 7years

Had the back combi boiler 105HE as was very happy with the system as it's easier to navigate and use parts are good price and has been a reliable system for over 7years


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by AstonPHG
24th January 2021

Customer service is impeccable, I think the customer service puts baxi in a leading position, as well as their longer warranties. These 2 things with their good product quality, makes them hard to beat. Any time I call baxi out to a boiler still under warranty they turn up the same or next day 9/10 times.

Customer service is impeccable, I think the customer service puts baxi in a leading position, as well as their longer warranties. These 2 things with their good product quality, makes them hard to beat. Any time I call baxi out to a boiler still under warranty they turn up the same or next day 9/10 times.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by GHS
24th January 2021

Love working on the old BAXI solo boilers they always seem easy to fit However never fitted one just serviced and repaired them always seem to had a good name though

Love working on the old BAXI solo
boilers they always seem easy to fit
However never fitted one just serviced and repaired them always seem to had a good name though


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Wildy Property Developments
24th January 2021

We got a baxi boiler fitted when we moved into our property 12 years ago and not had one problem with it - we got it cause of the rep of baxi and we haven’t been disappointed- every time we get it serviced the guy looks and say it’s running perfect - what more can u want?

We got a baxi boiler fitted when we moved into our property 12 years ago and not had one problem with it - we got it cause of the rep of baxi and we haven’t been disappointed- every time we get it serviced the guy looks and say it’s running perfect - what more can u want?


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Plumbo Jumbo Plumbing and Heating Ltd
24th January 2021

We mainly fit baxi boilers as we find they are decent boilers and get on well with them. We deal with Steve Taylor the rep who is easy to get hold of and will go beyond to help you out if you have any issues

We mainly fit baxi boilers as we find they are decent boilers and get on well with them.
We deal with Steve Taylor the rep who is easy to get hold of and will go beyond to help you out if you have any issues


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by M. C. Plumbing & Heating
24th January 2021

My most installed boiler by far. Excellent value for money, Baxi support is excellent if you ever need them. Have even got a few of my landlord customers to swap to these instead of the cheap ones they usually get installed

My most installed boiler by far. Excellent value for money, Baxi support is excellent if you ever need them. Have even got a few of my landlord customers to swap to these instead of the cheap ones they usually get installed


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Mjb
23rd January 2021

I have fitted a far few back boilers over the years from duo tecs, platinums to the new 600s and 800s and regularly service and maintain them I am yet to be let down by baxis customers service and think there products are good quality for money

I have fitted a far few back boilers over the years from duo tecs, platinums to the new 600s and 800s and regularly service and maintain them I am yet to be let down by baxis customers service and think there products are good quality for money


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Lee Anthony Plumbing Ltd
19th January 2021

Good quality well built products price is good and the build quality is fantastic compared to other higher priced brands, always had a good response from technical support and the Baxi tool belt makes registering boilers for both warranty and gas safe simple

Good quality well built products price is good and the build quality is fantastic compared to other higher priced brands, always had a good response from technical support and the Baxi tool belt makes registering boilers for both warranty and gas safe simple


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by SPJ Plumbing & Heating
19th January 2021

Can’t fault anything about this company and there boilers, I sub contract to them in 2015 and it’s only for three months. It’s well organised and the support for engineers is excellent. Definitely recommend there boilers the only disappointment is that they are not priced a little cheaper on accessories

Can’t fault anything about this company and there boilers, I sub contract to them in 2015 and it’s only for three months.
It’s well organised and the support for engineers is excellent.
Definitely recommend there boilers the only disappointment is that they are not priced a little cheaper on accessories


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Mo Electrical
19th January 2021

Best company and well made it do the job it was made for it safe you lot off money and customer service was very help full they did solve my problem into was installed by baxi

Best company and well made it do the job it was made for it safe you lot off money and customer service was very help full they did solve my problem into was installed by baxi


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Absolute Plumbing-heating Solutiongs Ltd
18th January 2021

Brilliant items used lots of there stuff cant fault it and not bad priced either would recommend to any to use in both domestic and commersial

Brilliant items used lots of there stuff cant fault it and not bad priced either would recommend to any to use in both domestic and commersial


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Rubber duck heating services
9th January 2021

I have been fitting lots of the 830 combi boilers and you can’t go wrong with them. They are great value for money and brilliant on efficiency.

I have been fitting lots of the 830 combi boilers and you can’t go wrong with them. They are great value for money and brilliant on efficiency.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Millers
20th December 2020

Excellent product , value for money and the back up, customer service is excellent. Reliable products, easy to register. Easy to service and maintain

Excellent product , value for money and the back up, customer service is excellent. Reliable products, easy to register. Easy to service and maintain


Response from Baxiregarding A review for Baxi
21st December 2020

Thank you so much for taking the time to leave a review, appreciate it.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by NE Heating & Plumbing
17th December 2020

I’ve fitted many Baxi Boilers over the last few years without any issues. They have a wide range of Boilers available with a variety of warranty length from 2-10 years. Their Technical team are always helpful & always found that or customer service to be helpful.

I’ve fitted many Baxi Boilers over the last few years without any issues. They have a wide range of Boilers available with a variety of warranty length from 2-10 years. Their Technical team are always helpful & always found that or customer service to be helpful.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Terry Thorpe
8th December 2020

I fit Baxi boilers, they easy to install apart from a couple of small issues, easy to maintain and repair due to good access and design. And as an installer can get Baxi support out the next day usually if required. However not had many issues with my installs.

I fit Baxi boilers, they easy to install apart from a couple of small issues, easy to maintain and repair due to good access and design. And as an installer can get Baxi support out the next day usually if required. However not had many issues with my installs.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by ABS Electrics
1st December 2020

Just had a Baxi fitted for my daughter, excellent boiler, radiators are piping and it’s very quiet. Price was top notch too , comes with a 7 year guarantee. 5 stars

Just had a Baxi fitted for my daughter, excellent boiler, radiators are piping and it’s very quiet.
Price was top notch too , comes with a 7 year guarantee. 5 stars


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by A L Plumbing & Heating
21st November 2020

Have just started to fit the 800 range very impressive so far and some good rewards for the installer so fingers crossed they last as well as they fit if you know what i mean

Have just started to fit the 800 range very impressive so far and some good rewards for the installer so fingers crossed they last as well as they fit if you know what i mean


Response from Baxiregarding A review for Baxi
23rd November 2020

Great to hear, thanks for your review!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Ldb Plumbing
29th October 2020

Baxi 600 range cheap and easy to install. Everything about them is easy to install. Love the boilers and would install them above anything else.

Baxi 600 range cheap and easy to install. Everything about them is easy to install. Love the boilers and would install them above anything else.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by HnD Plumbing and Heating
23rd October 2020

I fit Baxi products regularly. Products are quality, long warranties are offered and customer support is brilliant. They also offer better value for money than a lot of their competitors.

I fit Baxi products regularly. Products are quality, long warranties are offered and customer support is brilliant. They also offer better value for money than a lot of their competitors.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Graphene Gas Solutions
19th October 2020

Fantastic boilers! Fitted their whole range. Very well built and thought out. Lovely and simple to service and easy to repair when necessary! Great customer service too!

Fantastic boilers! Fitted their whole range. Very well built and thought out. Lovely and simple to service and easy to repair when necessary! Great customer service too!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by B D S plastering and property services
30th September 2020

Currently got a basic model fitted in my home after having another brand in for 8 months. Can’t knock it 5 years on and no issues at all great gear

Currently got a basic model fitted in my home after having another brand in for 8 months. Can’t knock it 5 years on and no issues at all great gear


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Jcb
29th September 2020

I have had a basic boilers in the last 3 houses. All have given good and long service. Simple and straight forward to fit, maintain and fear. Not the best quality out there but perfectly adequate.

I have had a basic boilers in the last 3 houses. All have given good and long service. Simple and straight forward to fit, maintain and fear. Not the best quality out there but perfectly adequate.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Plumbo Jumbo Ltd
28th September 2020

Been fitting baxi boilers for a while and in my opinion they are the best boilers on the market. If we get any issues they are resolved quick.the rep (steve taylor) always answers the phone or gets back to us as soon as he can,very helpfull

Been fitting baxi boilers for a while and in my opinion they are the best boilers on the market.
If we get any issues they are resolved quick.the rep (steve taylor) always answers the phone or gets back to us as soon as he can,very helpfull


Response from Baxiregarding A review for Baxi
29th September 2020

Thank you so much for taking the time to leave a review. Great to hear you like our boilers and Steve Taylor is indeed a STAR!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by K & R Contractors Ltd
26th September 2020

An excellent boiler manufacturer with all the perks and really do look after the installer. Their courses are very good and the instructors are some of the best (Dartford). Make sure you register to Baxi works and you’ll receive the full service that they provide.

An excellent boiler manufacturer with all the perks and really do look after the installer.

Their courses are very good and the instructors are some of the best (Dartford).

Make sure you register to Baxi works and you’ll receive the full service that they provide.


Response from Baxiregarding A review for Baxi
29th September 2020

Thank you so much for your review.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by M.O'Brien Gas & Plumbing Services
26th September 2020

Great boiler choice. Have warrantiesto accommodate every need, from cheap landlord jobs to full top end projects. Been established a good number of years so not going anywhere and excellent customer service

Great boiler choice. Have warrantiesto accommodate every need, from cheap landlord jobs to full top end projects. Been established a good number of years so not going anywhere and excellent customer service


Response from Baxiregarding A review for Baxi
29th September 2020

Thanks for your review and for your loyalty to Baxi.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by J M M Gas & Heating Services
26th September 2020

Boilers are easy to diagnose and remedy, plenty of room to work inside any time you need advice baxi works helpline is great to use and should younger a baxi engineer they are quick to attend.

Boilers are easy to diagnose and remedy, plenty of room to work inside any time you need advice baxi works helpline is great to use and should younger a baxi engineer they are quick to attend.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Uplands Plumbing & Heating
26th September 2020

So glad to see Baxi bring out their latest range of boilers. They really were one of the go to boiler brands pre the introduction of high efficiency boilers. Sadly though lost their way thereafter. So it’s great to see/fit their 600 & 800 range of boilers. If memory serves me correctly you get a 7yr Warranty on the 600 & mighty 10yr Warranty on the 800 ranges as standard. You also get an Adey manufactures filter in the box.

So glad to see Baxi bring out their latest range of boilers.
They really were one of the go to boiler brands pre the introduction of high efficiency boilers. Sadly though lost their way thereafter.
So it’s great to see/fit their 600 & 800 range of boilers. If memory serves me correctly you get a 7yr Warranty on the 600 & mighty 10yr Warranty on the 800 ranges as standard. You also get an Adey manufactures filter in the box.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Gas Mark Services Inc Ltd
26th September 2020

One of if not the easiest boilers to fit with amazing back up whenever needed, the 6 and 8 series are fantastic value for money for the installers and the customers, small, quiet and hassle free fitting with built in space to run the pipes behind if needed as well as easy fill system and a free filter with the 8 series. I can’t recommend them enough!

One of if not the easiest boilers to fit with amazing back up whenever needed, the 6 and 8 series are fantastic value for money for the installers and the customers, small, quiet and hassle free fitting with built in space to run the pipes behind if needed as well as easy fill system and a free filter with the 8 series. I can’t recommend them enough!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Simon Barrow Plumbing And Heating Ltd
26th September 2020

I used to fit Vaillant bit now I stick to Baxi. Much better value for money. The local rep usually answers his phone and is a top lad. The Platinum range are excellent quality and great to work on. I’m mostly a service engineer so I like a boiler that can be serviced easily!

I used to fit Vaillant bit now I stick to Baxi. Much better value for money.
The local rep usually answers his phone and is a top lad.
The Platinum range are excellent quality and great to work on. I’m mostly a service engineer so I like a boiler that can be serviced easily!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Kingdom Heating
26th September 2020

The new baxi 600&800 combi boiler range is brilliant. Good value and quality. I also really like the size as it is cupboard fit and has helped me to do nice neat jobs for my customers

The new baxi 600&800 combi boiler range is brilliant. Good value and quality. I also really like the size as it is cupboard fit and has helped me to do nice neat jobs for my customers


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by DSD
26th September 2020

We install these as our cheaper option to Worcester. Not many issues over the years, solids cheaper boiler option. Now with the 10 year warranty across the range very easy to sell.

We install these as our cheaper option to Worcester. Not many issues over the years, solids cheaper boiler option. Now with the 10 year warranty across the range very easy to sell.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by SnapGas
24th September 2020

My preferred choice of boiler over the last ten years or more. No plastic rubbish in these, all major water parts still brass making them much more reliable than more expensive options.

My preferred choice of boiler over the last ten years or more. No plastic rubbish in these, all major water parts still brass making them much more reliable than more expensive options.


Response from Baxiregarding A review for Baxi
25th September 2020

This is great to hear! Thanks for choosing Baxi!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Adrip Plumbing Ltd
24th September 2020

Excellent products has a heating engineer we have been installing baxi products for years with only a small amount of problems which baxi have resolved the next day

Excellent products has a heating engineer we have been installing baxi products for years with only a small amount of problems which baxi have resolved the next day


Response from Baxiregarding A review for Baxi
25th September 2020

Brilliant, thank you for your review.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by J N Heating
24th September 2020

Brilliant boilers. Strong brass manifolds unlike many boilers using plastic. Also, Any parts needing replaced are all easily accessible to strip out. Very easy to fit and good warranty.

Brilliant boilers. Strong brass manifolds unlike many boilers using plastic. Also, Any parts needing replaced are all easily accessible to strip out. Very easy to fit and good warranty.


Response from Baxiregarding A review for Baxi
25th September 2020

Thanks for choosing Baxi and taking the time to leave a review, appreciate it.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Henman Dunn Ltd
24th September 2020

We fit 20-30 of 630 and its different variants, and we have found it to be incredibly reliable, and if your a works member or bai the support is excellent

We fit 20-30 of 630 and its different variants, and we have found it to be incredibly reliable, and if your a works member or bai the support is excellent


Response from Baxiregarding A review for Baxi
25th September 2020

Thank you so much for your review and for your loyalty to Baxi!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Aquaflow Energy ltd
12th May 2020

I’ve fitted a few of the Titanium’s and was impressed with the build quality and warranty. Baxi, as a company, are excellent to deal with. I always offer Baxi as a boiler choice to my customers.

I’ve fitted a few of the Titanium’s and was impressed with the build quality and warranty.
Baxi, as a company, are excellent to deal with.
I always offer Baxi as a boiler choice to my customers.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Gas Patrol
18th April 2020

It use to be my boiler brand of choice, we used to fit a lot of the duotecs. A solid boiler with very little breakdowns. There newer range of boilers feel and look cheap internally and externally. A lot of plastic parts with several flaws in design prone to leaks . Overall as a brand they are very helpful and pleasant to deal with.

It use to be my boiler brand of choice, we used to fit a lot of the duotecs. A solid boiler with very little breakdowns.
There newer range of boilers feel and look cheap internally and externally. A lot of plastic parts with several flaws in design prone to leaks .

Overall as a brand they are very helpful and pleasant to deal with.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by M.Gas Heating & Plumbing
15th March 2020

The baxi range is absolutely fantastic. From the lower end all the way to the platinum. Built to last with long warrantys. Technical always happy to help. Fantastic manufacturer.

The baxi range is absolutely fantastic. From the lower end all the way to the platinum. Built to last with long warrantys. Technical always happy to help. Fantastic manufacturer.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by S.A.Y Plumbing, Heating and Gas
8th January 2020

Baxi are the best manufacturer of boilers out there in my opinion. With thought of design given to both customer and engineer. A wide variety of solutions for any type of problem we may come across as engineers and all backed up by good technical and great warranties. Easy to service, repair and install and have a vast range to suit most if not all situations.

Baxi are the best manufacturer of boilers out there in my opinion. With thought of design given to both customer and engineer. A wide variety of solutions for any type of problem we may come across as engineers and all backed up by good technical and great warranties. Easy to service, repair and install and have a vast range to suit most if not all situations.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Stour Valley Plumbing
8th December 2019

Baxi 616 Heat Only Excellent boiler, efficient, compact size and extremely quiet. Very competitively priced compared to similar brands. Comes with a severn year warranty and Baxi are famous for their exceptional customer service and back up. All round great product

Baxi 616 Heat Only

Excellent boiler, efficient, compact size and extremely quiet. Very competitively priced compared to similar brands. Comes with a severn year warranty and Baxi are famous for their exceptional customer service and back up. All round great product


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by E Towler All Trades
5th December 2019

All I'll fit is Baxi boilers now, great long warranty, easy one man install, small and fit almost anywhere and so silent. Great customer service from Baxi Works.

All I'll fit is Baxi boilers now, great long warranty, easy one man install, small and fit almost anywhere and so silent. Great customer service from Baxi Works.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Henry’s Heating
30th November 2019

Baxi are my go to choice for boilers. They have an extensive range that in my professional opinion are some of the best for installation, service & repair in the domestic heating market. Their customer service is second to none! I had an issue with a boiler I installed a couple of years ago. Called Baxi at 9am and they attended same day and repaired the boiler! Unbelievable service, my customer was over the moon. Thank you Baxi :-)

Baxi are my go to choice for boilers. They have an extensive range that in my professional opinion are some of the best for installation, service & repair in the domestic heating market. Their customer service is second to none! I had an issue with a boiler I installed a couple of years ago. Called Baxi at 9am and they attended same day and repaired the boiler! Unbelievable service, my customer was over the moon. Thank you Baxi :-)


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Louis Gas & Heating LTD
10th November 2019

Fitted a couple of baxi 600 boilers in the last 2 months. one was a heat only 600 range and the second was a 624 combination boiler. I am very impressed with the ease of installation and all brass mono bloc. I don't know about after care but i have heard good things. Will now be offering Baxi boilers to the list of boilers we install.

Fitted a couple of baxi 600 boilers in the last 2 months. one was a heat only 600 range and the second was a 624 combination boiler. I am very impressed with the ease of installation and all brass mono bloc. I don't know about after care but i have heard good things. Will now be offering Baxi boilers to the list of boilers we install.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Page Maintenance Ltd
7th November 2019

We like the 600 heat only , great swap for the old rear flue boilers , nice and light , easy wiring and installation . Servicing is easy , not sure I like unplugging the pcb to remove the burner unit as my experience suggests this will prove to be a problem when older, but I’ve fitted a few and the clients like them

We like the 600 heat only , great swap for the old rear flue boilers , nice and light , easy wiring and installation . Servicing is easy , not sure I like unplugging the pcb to remove the burner unit as my experience suggests this will prove to be a problem when older, but I’ve fitted a few and the clients like them


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by The Sleaford Boiler company Ltd
3rd November 2019

Baxi are easy to work on and even better to install, the new Baxi 800 range is an amazing bit of kit, customer service is second to none always willing to help

Baxi are easy to work on and even better to install, the new Baxi 800 range is an amazing bit of kit, customer service is second to none always willing to help


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Jack Greene Plumbing & Heating
16th September 2019

Baxi and main are the only boilers I fit. Easy to fit and work on as they keep the design simple. Also after sales service has always been great too.

Baxi and main are the only boilers I fit. Easy to fit and work on as they keep the design simple. Also after sales service has always been great too.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by S3 Heating and Plumbing
5th September 2019

My first ever boiler fitted was a Baxi and I haven't looked back since. Super easy to fit, commission and, if your unlucky, repair too! Love the 600 range as it ticks all the boxes, very light as a one man lift into tight spaces is hard enough. Boilers are designed with engineers in mind and quality for customers peace of mind.

My first ever boiler fitted was a Baxi and I haven't looked back since. Super easy to fit, commission and, if your unlucky, repair too! Love the 600 range as it ticks all the boxes, very light as a one man lift into tight spaces is hard enough. Boilers are designed with engineers in mind and quality for customers peace of mind.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Evolve PLumbing & Heating Ltd
24th August 2019

absolute dream boilers to fit, the baxi 600 range tends to be our go to boiler when clients ask for recommendations. top service and the rep for our part of the county is top notch (well done Andy) definitely recommend baxi for any installs we do in the future

absolute dream boilers to fit, the baxi 600 range tends to be our go to boiler when clients ask for recommendations. top service and the rep for our part of the county is top notch (well done Andy) definitely recommend baxi for any installs we do in the future


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Scott White Heating & Plumbing
15th August 2019

Live the entire baxi range . New 800 series coming out soon . 1st class after sales and always great to speak to and very knowledgeable . Product range is wide from system boilers to heat only and combi boilers all product had large parts and labour warranty

Live the entire baxi range . New 800 series coming out soon .
1st class after sales and always great to speak to and very knowledgeable . Product range is wide from system boilers to heat only and combi boilers all product had large parts and labour warranty


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Connor's Heating Solutions
15th August 2019

Having worked on Baxi boilers for some time, I have grown fond of the brand. I find they are easy to work on, easy to install and easy to deal with over the phone. I have done training days with them, to keep up with their new products and would highly recommend others do the same.

Having worked on Baxi boilers for some time, I have grown fond of the brand. I find they are easy to work on, easy to install and easy to deal with over the phone. I have done training days with them, to keep up with their new products and would highly recommend others do the same.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Roy Millar Plumbing and Heating
12th August 2019

Great boilers always recommend BAXI to my customers. Easy to install and repair if needed. The product, service, warranty’s and rewards are brilliant.

Great boilers always recommend BAXI to my customers. Easy to install and repair if needed. The product, service, warranty’s and rewards are brilliant.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by EJD Heating
23rd July 2019

Best match of quality and price. Big range of only heat,system and combi boilers. Easy read manuals and commissioning. Can recommend to everyone. Top range boilers. Help line for engineers very helpful as well. Well done lads keep going

Best match of quality and price. Big range of only heat,system and combi boilers. Easy read manuals and commissioning. Can recommend to everyone. Top range boilers. Help line for engineers very helpful as well. Well done lads keep going


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by M Daniels Plumbing and Heating
20th July 2019

Absolutely amazing boilers brass and copper internals fast installation always easy to use And not bad for the price And a good range of products on the market

Absolutely amazing boilers brass and copper internals fast installation always easy to use
And not bad for the price
And a good range of products on the market


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by B H heating solutions
14th June 2019

Fitted and repaired loads of baxi’s and fitted loads over the years for the money they sell a decent product the only issue is the customer service can be hire poor at times and to have to contact a rep to get it Peres which ain’t on!! What I do like is there honest response when doing training on there faults and bet way to solve that issue!! Now there training is second to non Highly recommend to every engineer!! The 3 day one is brilliant and the tutors and easy going can have laugh and good chat!

Fitted and repaired loads of baxi’s and fitted loads over the years for the money they sell a decent product the only issue is the customer service can be hire poor at times and to have to contact a rep to get it Peres which ain’t on!! What I do like is there honest response when doing training on there faults and bet way to solve that issue!! Now there training is second to non Highly recommend to every engineer!! The 3 day one is brilliant and the tutors and easy going can have laugh and good chat!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by B N Services
26th May 2019

Like lots of the installers reviews before me I've fitted Baxi for years, and they've been (so far!) ultra robust and reliable. Absolutely fantastic company to deal with on all levels. Superb value for money, especially when you factor in that almost nothing goes wrong even out of warranty, I still service many that I installed over 12 years ago as the customer hasn't moved house. When they brought out the 600 series I was mildly reserved, as its predecessors Duo tec and Platinum were brilliant, but essentially they shrunk those to make it. So most of the bits inside are common. Good sense. They obviously listen to their field engineers and installers, unlike other boiler manufacturers who clearly only take note of profit and huge customers. Will I have one in my house when the time comes? Oh yes!

Like lots of the installers reviews before me I've fitted Baxi for years, and they've been (so far!) ultra robust and reliable.

Absolutely fantastic company to deal with on all levels.

Superb value for money, especially when you factor in that almost nothing goes wrong even out of warranty, I still service many that I installed over 12 years ago as the customer hasn't moved house.

When they brought out the 600 series I was mildly reserved, as its predecessors Duo tec and Platinum were brilliant, but essentially they shrunk those to make it. So most of the bits inside are common. Good sense.

They obviously listen to their field engineers and installers, unlike other boiler manufacturers who clearly only take note of profit and huge customers.

Will I have one in my house when the time comes? Oh yes!


Response from Baxiregarding A review for Baxi
28th May 2019

Thanks for your review and more importantly thank you so much for your loyalty to Baxi over the years!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Lancashire Gas and Heating Limited
22nd May 2019

I offer various boilers and so far only managed to install Baxi. Much better for money and build quality. Great products.

I offer various boilers and so far only managed to install Baxi. Much better for money and build quality. Great products.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by All safe heating and plumbing
13th April 2019

Best boilers on the market. value for money without compromise on quality. Built with better materials than some of the more costly boiler manufacturers.

Best boilers on the market. value for money without compromise on quality. Built with better materials than some of the more costly boiler manufacturers.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by QuadraHeat Ltd
26th March 2019

I'll fit a boiler for anyone, anything they ask for, but when I'm asked my opinion on what brand I would have there is no stutter nor hesitation. BAXI I say before they've even finished their sentence. Great warranty, Great engineer support and fantastic customer support.

I'll fit a boiler for anyone, anything they ask for, but when I'm asked my opinion on what brand I would have there is no stutter nor hesitation. BAXI I say before they've even finished their sentence.
Great warranty, Great engineer support and fantastic customer support.


Response from Baxiregarding A review for Baxi
27th March 2019

That's a great review, thank you so much for taking the time to leave it! Sarah


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Thoroughbuild UK Services Ltd
19th February 2019

Been fitting Baxi products for the last 20 years. Product quality and reliability is second to none. Always enjoy fitting a Baxi boiler for any customer.

Been fitting Baxi products for the last 20 years. Product quality and reliability is second to none. Always enjoy fitting a Baxi boiler for any customer.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by C davis heating
13th December 2018

Love the Baxi brand good quality for money, great back up service (if needed) good guarantee easy install,always recommend Baxi to my customers

Love the Baxi brand good quality for money, great back up service (if needed) good guarantee easy install,always recommend Baxi to my customers


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Raistrick gas
12th December 2018

As a gas engineer you look for valve for money a A quality product with a fantastic break up and you get all three with Baxi boilers, I feel save recommending Baxi to my customers with their fantastic customer service record

As a gas engineer you look for valve for money a A quality product with a fantastic break up and you get all three with Baxi boilers, I feel save recommending Baxi to my customers with their fantastic customer service record


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Prenton plumbing service Ltd
7th December 2018

Baxi great choice of boilers for all applications. Great rewards scheme Great training Will no doubt be building up my rewards in the new year

Baxi great choice of boilers for all applications. Great rewards scheme
Great training
Will no doubt be building up my rewards in the new year


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Gold BoilerCare Ltd
1st November 2018

Having fitted my first baxi heat only boiler 2 years ago and being very impressed I have no moved over to the 400 & 600 range and being very impressed and continue to fit them

Having fitted my first baxi heat only boiler 2 years ago and being very impressed I have no moved over to the 400 & 600 range and being very impressed and continue to fit them


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by O'Brien Heating Services
3rd October 2018

Great boilers and customer service, I have installed a few now and it is one of the boiler brands I always offer due to the value for money and the long guarantee. The baxi app is also very good and I use it most days!

Great boilers and customer service, I have installed a few now and it is one of the boiler brands I always offer due to the value for money and the long guarantee. The baxi app is also very good and I use it most days!


Response from Baxiregarding A review for Baxi
5th October 2018

Thank you so much for your feedback and for choosing Baxi!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Home Heating UK
29th September 2018

Great service Great product Great reps All in all almost perfect I’ve been installing Baxi boilers since 1986 and I’ve only come across a couple of boiler in that time that did not make the grade At the moment I believe Baxi are one of the best boiler brands out there if not the best Keep up the good work baxi

Great service
Great product
Great reps
All in all almost perfect
I’ve been installing Baxi boilers since 1986 and I’ve only come across a couple of boiler in that time that did not make the grade
At the moment I believe Baxi are one of the best boiler brands out there if not the best
Keep up the good work baxi


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by HeatTech
26th September 2018

I offer my customers a large range of manufacturers to cover most needs and budgets, when asked my professional opinion on which one I would choose I always tend to push the Baxi option. Great warranty, great price, largely brass and copper hydraullics, easy to install, commission and service along with great installer benifts via the Works loyalty scheme.

I offer my customers a large range of manufacturers to cover most needs and budgets, when asked my professional opinion on which one I would choose I always tend to push the Baxi option. Great warranty, great price, largely brass and copper hydraullics, easy to install, commission and service along with great installer benifts via the Works loyalty scheme.


Response from Baxiregarding A review for Baxi
5th October 2018

Thank you so much for such a positive review.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Cope Gas Services
30th June 2018

5* all day long for Baxi. You can’t fault them from technical help to customer service. They are the best manufacturer to deal with in my experience.

5* all day long for Baxi. You can’t fault them from technical help to customer service. They are the best manufacturer to deal with in my experience.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Ian Hodgkinson
27th June 2018

This company I have stuck with over the years and they have never failed to let me down. From customer support build quality and product design absolutely quality

This company I have stuck with over the years and they have never failed to let me down. From customer support build quality and product design absolutely quality


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by jlgasservices
21st June 2018

I've been fitting baxi for years they are a good quality boiler and great value . A good range of products well built. They also listen to what we as installers recommended

I've been fitting baxi for years they are a good quality boiler and great value . A good range of products well built. They also listen to what we as installers recommended


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by A Star Gas Services
21st June 2018

Excellent boilers excellent customer service I always fit these and support all customers through installation and maintenance because I know once they are in baxis hands they are happy customers

Excellent boilers excellent customer service I always fit these and support all customers through installation and maintenance because I know once they are in baxis hands they are happy customers


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by DP Heating Solutions Ltd
14th June 2018

Love installing baxi boilers. Think they are so simple to install. the duo tec is my favourite love the jig, touch wood haven't had a problem piping them. Like I've seen some people have. But I'm yet to install any of the new range of the baxi boilers due to the sun contracting work I'm doing at the moment. They are great valve for money

Love installing baxi boilers. Think they are so simple to install. the duo tec is my favourite love the jig, touch wood haven't had a problem piping them. Like I've seen some people have. But I'm yet to install any of the new range of the baxi boilers due to the sun contracting work I'm doing at the moment. They are great valve for money


Response from Baxiregarding A review for Baxi
18th June 2018

Thanks for the great review!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by BRP Plumbing
27th April 2018

Great customer service with great product. My customers like the idea of a lengthy warranty which a lot of manufacturers dont offer. I will be continuing purchasing baxi boilers!!

Great customer service with great product. My customers like the idea of a lengthy warranty which a lot of manufacturers dont offer. I will be continuing purchasing baxi boilers!!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Gallant Heating Solutions
26th March 2018

Baxi all the way.Have had 20 years in trade and not another boiler manufacturer can come close.Going from strength to strength with the new 600 series if carlsberg done boilers then this WOULD BE THE BEST IN THE WORLD!!!!!!!!

Baxi all the way.Have had 20 years in trade and not another boiler manufacturer can come close.Going from strength to strength with the new 600 series if carlsberg done boilers then this WOULD BE THE BEST IN THE WORLD!!!!!!!!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Trojan Property Maintenance
26th March 2018

We install Baxi Boilers regularly and find the product, training and support fantastic. Baxi are consistently updating their products and extending their warranties.

We install Baxi Boilers regularly and find the product, training and support fantastic. Baxi are consistently updating their products and extending their warranties.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by JR Williams Plumbing Services
26th March 2018

British made boilers with lengthy warranties are attractive to customers. When there is room within the boiler to replace parts without the need to strip the lot, brass components, excellent customer service and after sales, a tech helpline that answers within minutes and they pass you the service work. What's more, they give you loads of free stuff. Awesome.

British made boilers with lengthy warranties are attractive to customers. When there is room within the boiler to replace parts without the need to strip the lot, brass components, excellent customer service and after sales, a tech helpline that answers within minutes and they pass you the service work. What's more, they give you loads of free stuff. Awesome.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Scott Mcmullen plumbing and heating engineer
26th March 2018

Love baxi boilers , but I would like a bit more of a range , mainly on the system boilers . But the boilers are very easy to work on and don’t have much plastic in which is what fails on other boilers I’ve worked on . Hopefully they will be a 40kw on the 600 range as a lot of the time people want a good flow rate of a combi as nowadays people have a couple of bathrooms with larger shower heads installed on the showers.

Love baxi boilers , but I would like a bit more of a range , mainly on the system boilers . But the boilers are very easy to work on and don’t have much plastic in which is what fails on other boilers I’ve worked on . Hopefully they will be a 40kw on the 600 range as a lot of the time people want a good flow rate of a combi as nowadays people have a couple of bathrooms with larger shower heads installed on the showers.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by GB Gas Services
8th March 2018

Best customer service and after sales throughout the boiler manufacturers. The platinum range of boilers are good value for money and come with a 10 year parts AND labour warranty.

Best customer service and after sales throughout the boiler manufacturers. The platinum range of boilers are good value for money and come with a 10 year parts AND labour warranty.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Evans gas
23rd February 2018

Over the last 4 yeas I have installed over 80 Baxi boilers. In total I have had 3 produce a callout within the warranty, in each case Baxi were extremely helpful in resolving the issue as quick as possible with very little down time.

Over the last 4 yeas I have installed over 80 Baxi boilers. In total I have had 3 produce a callout within the warranty, in each case Baxi were extremely helpful in resolving the issue as quick as possible with very little down time.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by C & P Waters Property Services Ltd
23rd February 2018

Use BAXI as our boiler of choice. Have been on three BAXI events including the three day course. Great all round brand. Great warranty across the range which makes them a first choice for many

Use BAXI as our boiler of choice. Have been on three BAXI events including the three day course. Great all round brand. Great warranty across the range which makes them a first choice for many


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by W.T.M Plumbing & Heating Services
17th January 2018

Customer service over the the recent replacement condense clips has been very poor. Have sent letters out to our customers saying I don’t complete service work when we do!!

Customer service over the the recent replacement condense clips has been very poor.
Have sent letters out to our customers saying I don’t complete service work when we do!!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Heat Eco
20th December 2017

Baxi make good boilers. There a bit behind on some tech but there getting there. I went along to a day about there new boilers (sales day) but there nice little things easy to take apart and service. I didn’t cut my hand once

Baxi make good boilers. There a bit behind on some tech but there getting there. I went along to a day about there new boilers (sales day) but there nice little things easy to take apart and service. I didn’t cut my hand once


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by ck building
18th December 2017

best one going I have one and been using them in new homes best one out there if you ask me ...................................................... buy the best pay less

best one going I have one and been using them in new homes best one out there if you ask me ......................................................
buy the best pay less


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by S frain plumbing and heating
6th December 2017

Fitted a eco blue advance heat only for my grandad very well made boiler light and just a dream to work with had a bit of a issue but customer service and the tec support help out couldnt fault them and even learned somthing from it would highly recomend

Fitted a eco blue advance heat only for my grandad very well made boiler light and just a dream to work with had a bit of a issue but customer service and the tec support help out couldnt fault them and even learned somthing from it would highly recomend


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Alpha Heating
2nd December 2017

Best customer service by far I think when it comes to boiler manufacturers. Any issues I just call customer service and a solution is indefinite the good way :-).

Best customer service by far I think when it comes to boiler manufacturers. Any issues I just call customer service and a solution is indefinite the good way :-).


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by AJW Heating Solutions
17th November 2017

Just seen the new 600 boiler can see where they have got there ideas which hopefully be a good product

Just seen the new 600 boiler can see where they have got there ideas which hopefully be a good product


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by DD Heating Services
25th October 2017

All baxi products I have installed have been spot on , meticulous engineering with installers in mind for ease of servicing and repairs ..also the reps are there for you with any queries you may have ...keep up the good work team baxi

All baxi products I have installed have been spot on , meticulous engineering with installers in mind for ease of servicing and repairs ..also the reps are there for you with any queries you may have ...keep up the good work team baxi


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by B N PLUMBING
1st October 2017

Baxi have a boiler for every budget. Long lasting warranties for the customers peace of mind. Great customer service and best app to register the boilers. Baxi power

Baxi have a boiler for every budget. Long lasting warranties for the customers peace of mind. Great customer service and best app to register the boilers. Baxi power


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by P & R Property Solutions Ltd
15th August 2017

Baxi boilers are my professional choice of boiler. They are well designed and easy to maintain. Customer service and tech support are brilliant

Baxi boilers are my professional choice of boiler. They are well designed and easy to maintain. Customer service and tech support are brilliant


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Quality Plumbing and Heating
10th August 2017

Great range of boilers to suit/cover majority, if not all domestic requirements. Customer service/back has been excellent for me on the 2 occasions I have needed to use it. Great product, great warranty and piece of mind for the end user.

Great range of boilers to suit/cover majority, if not all domestic requirements. Customer service/back has been excellent for me on the 2 occasions I have needed to use it. Great product, great warranty and piece of mind for the end user.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Enflame Heating and Plumbing
8th August 2017

Fantastic appliances having fitted them for the last few years. Simple, and easy to use for the customer with the platinum 10 year warranty being the most popular.

Fantastic appliances having fitted them for the last few years. Simple, and easy to use for the customer with the platinum 10 year warranty being the most popular.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Unicorn Gas, Heating & Plumbing Ltd
7th August 2017

Just starting out on my own. Back up and training from baxi at Dartford was superb & continues to be. JUST trying to get on installer but been a mainly service engineer for last 15 years for a company means i got a bit of work to. Great boilers. Mine is still going 18 years solo2. Carry on the good work guys

Just starting out on my own. Back up and training from baxi at Dartford was superb & continues to be.
JUST trying to get on installer but been a mainly service engineer for last 15 years for a company means i got a bit of work to.
Great boilers. Mine is still going 18 years solo2.
Carry on the good work guys


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Gloe Energy
25th June 2017

The perfect choice for when it's a baxi being removed! Nearly always same pipe measurements. Good to install and fast with any issues.

The perfect choice for when it's a baxi being removed! Nearly always same pipe measurements. Good to install and fast with any issues.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by P3 Plumbing & Heating
12th June 2017

I've been fitting Baxi boilers for years now. There boilers especially the duo tec & platinums are my preference and try to sell them to customers as a first choice. Servicing is so easy as everything is so accessable.

I've been fitting Baxi boilers for years now. There boilers especially the duo tec & platinums are my preference and try to sell them to customers as a first choice. Servicing is so easy as everything is so accessable.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by AJB Plumbing and Heating
10th June 2017

Reliable boilers that easy to fit and easy to fix. Combine that with a decent warrenty, a great tech help and reps wjo are always willing to assist you. Brilliant

Reliable boilers that easy to fit and easy to fix. Combine that with a decent warrenty, a great tech help and reps wjo are always willing to assist you. Brilliant


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Boundary Heating
3rd June 2017

I've used Baxi for 15+ years now and they have certainly had their downs with some questionable boilers (every manufacturer has in my opinion) but the new batch of combis are good quality, robust and most importantly RELIABLE!!

I've used Baxi for 15+ years now and they have certainly had their downs with some questionable boilers (every manufacturer has in my opinion) but the new batch of combis are good quality, robust and most importantly RELIABLE!!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by flaming boilers
26th May 2017

Baxi boilers are just simple to install, simple to operate, and they are backed up by their own engineers and have a decent warranty. I dont quote any other manufacturer

Baxi boilers are just simple to install, simple to operate, and they are backed up by their own engineers and have a decent warranty. I dont quote any other manufacturer


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by NDB Gas Services
12th May 2017

Baxi every time for me! Fantastic boiler, staff and reps what more could we ask for! And still using quality materials in their boilers! Top notch!

Baxi every time for me! Fantastic boiler, staff and reps what more could we ask for! And still using quality materials in their boilers! Top notch!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Paul plumber
12th May 2017

I work with various suppliers however with baxi its not just the quality of its products but the warm, friendly and informative customer services

I work with various suppliers however with baxi
its not just the quality of its products but the warm, friendly and informative customer services


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by PIR GAS AND PLUMBING SOLUTIONS
9th May 2017

I fit these baxi boilers every time I get a boiler job granted it's not as many I would like to fit though, but firstly the boilers are very quiet and efficient only ever get good comments from customers who I fit them for also I haven't had one of any of the boilers fitted to have developed any problem at all . So yeah 100% BAXI all the way. The baxi technical team are very helpful if you ever need to get in touch with them .

I fit these baxi boilers every time I get a boiler job granted it's not as many I would like to fit though, but firstly the boilers are very quiet and efficient only ever get good comments from customers who I fit them for also I haven't had one of any of the boilers fitted to have developed any problem at all .
So yeah 100% BAXI all the way. The baxi technical team are very helpful if you ever need to get in touch with them .


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by GASTEX
6th May 2017

Quality top reliable only 2 boilers I recommend this is 1 of..... ........... .. ...... ............. ............

Quality top reliable only 2 boilers I recommend this is 1 of.....
...........
.. ......
.............
............


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Central Gas WM Ltd
5th May 2017

When it comes to boilers, the Baxi range covers all needs and circumstances (Ecoblue, Platinum & Duo tec). Whenever we price up any jobs i never have any hesitation recommending any of the Baxi range. After visiting the Baxi training centres over the last several years I found their trainer/tech guys knowledgeable of their products. The training courses provided are invaluable. When it comes to fitting a Baxi boiler it doesn't get any more simple than fitting the jig to the wall, fitting the relevant pipework and simply hanging the boiler. As you'll see the Baxi range are reasonably priced throughout the market with great warranties. Highly recommend any installers to become part of Baxi Works as they offer great deals & support.

When it comes to boilers, the Baxi range covers all needs and circumstances (Ecoblue, Platinum & Duo tec). Whenever we price up any jobs i never have any hesitation recommending any of the Baxi range.
After visiting the Baxi training centres over the last several years I found their trainer/tech guys knowledgeable of their products. The training courses provided are invaluable. When it comes to fitting a Baxi boiler it doesn't get any more simple than fitting the jig to the wall, fitting the relevant pipework and simply hanging the boiler. As you'll see the Baxi range are reasonably priced throughout the market with great warranties. Highly recommend any installers to become part of Baxi Works as they offer great deals & support.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Andrew Sexton Heating Maintenance and Repair
4th May 2017

Loving the ecoblue heat only, fits in to smallish cupboards, great to work on and great to have the rear flue option.

Loving the ecoblue heat only, fits in to smallish cupboards, great to work on and great to have the rear flue option.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by National boiler specialist
3rd May 2017

Good service for technical help. Need more ranges for combi boilers. Good package deals available for boiler flue and clock.

Good service for technical help. Need more ranges for combi boilers. Good package deals available for boiler flue and clock.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by LMD Gas Engineering
3rd May 2017

Good reliable boilers a dream to work on and install A little pricey but worth it on reliability. Customer service good to deal with

Good reliable boilers a dream to work on and install A little pricey but worth it on reliability. Customer service good to deal with


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Powernet-Electricals
2nd May 2017

Had one fitted in my house last year seems good no problems so far, price was reasonable and I had a lot of options to choose from

Had one fitted in my house last year seems good no problems so far, price was reasonable and I had a lot of options to choose from


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Drew Styles Plumbing & Heating
30th April 2017

Good local boilers for me. Fitted many of them over the years and yet to have a fault with a single one. Great range of boiler to suit any job with a good range of warranties available. The works scheme is great for engineers and provides really good back up.

Good local boilers for me. Fitted many of them over the years and yet to have a fault with a single one. Great range of boiler to suit any job with a good range of warranties available. The works scheme is great for engineers and provides really good back up.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Sunrise Plumbing & Heating
30th April 2017

Visited Baxi and Warwick several times now and alsYs made welcome and looked after. There training centre is well laid out and there trainers deliver the training professionally and friendly manner. Always willing to lister. To the installer and seem to take there comments onboard. Reps (Steve Top Man Taylor) has a good knowledge of the product and will bend over backwards to make sure your looked after. Technical service again from my experience answer the phone quickly and have a good knowledge of there product always like the way they ask for your Gas Safe number before giving any advice. All this makes Baxi our preferred choice of boiler to install and recceomend

Visited Baxi and Warwick several times now and alsYs made welcome and looked after. There training centre is well laid out and there trainers deliver the training professionally and friendly manner. Always willing to lister. To the installer and seem to take there comments onboard. Reps (Steve Top Man Taylor) has a good knowledge of the product and will bend over backwards to make sure your looked after.
Technical service again from my experience answer the phone quickly and have a good knowledge of there product always like the way they ask for your Gas Safe number before giving any advice.
All this makes Baxi our preferred choice of boiler to install and recceomend


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by BTU Gas Services Ltd
28th April 2017

Great product, we have been fitting Platinum, DuoTec and EcoBlue's for 2 years and not had a single problem. Easy to service and the customers love them.

Great product, we have been fitting Platinum, DuoTec and EcoBlue's for 2 years and not had a single problem. Easy to service and the customers love them.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Hanbury Plumbing and Heating Ltd
28th April 2017

Their boilers a good, need to have more ranges using open therm and if the duo tec was smaller it would be my go to boiler.

Their boilers a good, need to have more ranges using open therm and if the duo tec was smaller it would be my go to boiler.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by CCH Leeds
22nd April 2017

Baxi Power, Amazing company with some amazing products, Built in Britain for 150 years, we personally prefer the products that have Brass Stainless steel and copper components. The Duo Tec and Platinum are amazing boilers and do exactly what they say on the tin.

Baxi Power, Amazing company with some amazing products, Built in Britain for 150 years, we personally prefer the products that have Brass Stainless steel and copper components. The Duo Tec and Platinum are amazing boilers and do exactly what they say on the tin.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Ph plumbing & heating services ltd
20th April 2017

I think the duotec is fantastic . It's a tad heavy tho. Quality boiler at a competitive price with a 7 year warenty . It's mu go to budget boiler

I think the duotec is fantastic . It's a tad heavy tho. Quality boiler at a competitive price with a 7 year warenty . It's mu go to budget boiler


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Atlantic Plumbing Solutions
19th April 2017

Worcester!! customer calls and get through straight away. Give Baxi's customer contact a try, better yet don't waste your time. Worcester customer service is the best, I've had bits missing from both sets of boilers and Worcester UPSd it over next day. All manufacturers have problems, it their response that's key.

Worcester!! customer calls and get through straight away. Give Baxi's customer contact a try, better yet don't waste your time. Worcester customer service is the best, I've had bits missing from both sets of boilers and Worcester UPSd it over next day. All manufacturers have problems, it their response that's key.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Gas service north east ltd
19th April 2017

We as a company have been using Baxi duo Tec's for past 4 years and can and will recommend this product both for quality and aftercare which is amazing!!

We as a company have been using Baxi duo Tec's for past 4 years and can and will recommend this product both for quality and aftercare which is amazing!!


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by DCB Plumbing & Heating
9th April 2017

10 year guarantees and unbeatable British boilers, these are my go-to boilers, I always fell very confident to walk into a customers house and recommend a Baxi product. Works website is great and the technical team on the phone answer very quick if you have any questions

10 year guarantees and unbeatable British boilers, these are my go-to boilers, I always fell very confident to walk into a customers house and recommend a Baxi product. Works website is great and the technical team on the phone answer very quick if you have any questions


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by J.McKie plumbing & heating
6th April 2017

Brilliant Stuff Best going in my opinion wouldn't use out else Highly recommended To other people Customer service great too

Brilliant Stuff Best going in my opinion wouldn't use out else
Highly recommended To other people Customer service great too


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Gas-Tec Plumbing and Heating
5th April 2017

I did the Baxi free training on the Platinum range and eco blue, great course the training centre was well equipped and the lunch provided was awesome. Good quality takeaway matierial to help with future fault finding.

I did the Baxi free training on the Platinum range and eco blue, great course the training centre was well equipped and the lunch provided was awesome. Good quality takeaway matierial to help with future fault finding.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Jake Matthews Property Development and Management
20th March 2017

Used a baxi boiler on my current property I'm developing and seems brilliant. Can't fault the products or the customer care provided by baxi.

Used a baxi boiler on my current property I'm developing and seems brilliant. Can't fault the products or the customer care provided by baxi.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by SPC Plumbing and Heating Ltd
20th March 2017

The new boiler are great and the warranty good now as well.

The new boiler are great and the warranty good now as well.


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by Nestor Plumbing & Heating
12th October 2016

Good reliable boilers wirh decent warranties at a very competitive price

Good reliable boilers wirh decent warranties at a very competitive price


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by iGas Heating Ltd
5th October 2016

I love baxi boilers, great boilers, great rep, great rewards and a great price

I love baxi boilers, great boilers, great rep, great rewards and a great price


Customer Service:

Product Quality:

Product Range:

Value For Money:

Overall:

Review for Baxi by SJL Plumbing and Heating
8th September 2016

Baxi have the same outputs and efficiency ratings as the big boys Vaillant and Worcester. But they are far cheaper and certainly have better customer service than Vaillant who try to blame installers rather than fix problems. I tend to still fit the platinums and duo-tecs with 10 and 7 year warranty rather than the eco blue range as they have nudged prices up there. I haven't had many warranty call outs out of 70boilers in 2 years but the ones I needed were both next day repair and on both occasions the engineer attending complimented the installation to the customer and repaired it with no fuss. I'm sold on Baxi, only tried them because Vaillant started charging £70 for warranty call outs.

Baxi have the same outputs and efficiency ratings as the big boys Vaillant and Worcester. But they are far cheaper and certainly have better customer service than Vaillant who try to blame installers rather than fix problems. I tend to still fit the platinums and duo-tecs with 10 and 7 year warranty rather than the eco blue range as they have nudged prices up there. I haven't had many warranty call outs out of 70boilers in 2 years but the ones I needed were both next day repair and on both occasions the engineer attending complimented the installation to the customer and repaired it with no fuss. I'm sold on Baxi, only tried them because Vaillant started charging £70 for warranty call outs.


Question:

When are you launching bigger kw outputs on compact system boiler?

Asked on 18th February 2019 by Stour Valley Plumbing

Answer:

This question does not have any answers, do you want to leave an answer?


Question:

When is the 800 coming out? Can there be 10 year warranties on the new boilers coming through?

Asked on 15th February 2019 by SJL Plumbing and Heating

Answer:

This question does not have any answers, do you want to leave an answer?


Question:

Baxi has been accredited for over 5 years but now finding it difficult to sell your products. With Worcester Bosch’s marketing campaign and 5 star trustpilot reviews customers are doing there research.

Asked on 15th February 2019 by Sunrise Plumbing & Heating

Answer:

We have some great customer reviews (via Reevo) of our boilers which can be found here: https://www.baxi.co.uk/boilers/our-boilers, or from our homepage on baxi.co.uk
We are actively looking at ways to improve our scores on sites such as Trust Pilot and will keep you updated.

Answered on 15th February 2019 by Baxi

Question:

Are you going to bring out a LPG combi boiler bigger than 30kw?

Asked on 14th February 2019 by Hanbury Plumbing and Heating Ltd

Answer:

This question does not have any answers, do you want to leave an answer?


Question:

Why complicate the market with so many different warranty options ie 3 years for 200 range, 5 years 400 range, 7 years 600 range etc surely this complicates matters and if the product are all as good as each other why not offer the same warranty across the board?

Asked on 14th February 2019 by Gold BoilerCare Ltd

Answer:

This question does not have any answers, do you want to leave an answer?


Question:

Do you have any plans to bring out a 400 or 600 system boiler instead of just combi boilers?

Asked on 13th February 2019 by Gas Smart Home Services

Answer:

Hi there, thanks for your question, yes indeed, watch this space....April.
Sarah

Answered on 14th February 2019 by Baxi

Question:

What are your plans for the future when we start to move away from the use of gas?

Asked on 8th February 2019 by AMR Heating Solutions

Answer:

This question does not have any answers, do you want to leave an answer?


Question:

The offset flue isn't really an issue, You can buy an offset outlet elbow if it is needed, and you can re-use the normal elbow when you have a longer flue to do so you are never out of pocket with useless elbows. It's only offset by 3/4 inches so it can be easily bricked up. I would recommend trying a Platinum getvthe 10 years warranty and see how good the boiler is. And don't worry now valiant are making heat exchangers like the logic the offset flue issue might not be a problem any more (wink wink

Asked on 22nd April 2017 by DCB Plumbing & Heating

Answer:

That was meant to be an answer to Hampshire Boilers question

Answered on 22nd April 2017 by DCB Plumbing & Heating

Question:

Im looking to find one manufacturer that can cover alot of bases including a premium option, so far im down to Baxi and Worcester so which one do you prefer and why.

Asked on 16th April 2017 by Hampshire Technical

Answer:

Baxi , longer warranty options , great build quality , excellent support, good range of premium and budget options

Answered on 16th April 2017 by MB Gas & Heating Ltd

Answer:

I'd go for Worcester all day long , there back up is much better . A little more to buy but worth it

Answered on 16th April 2017 by Gascare

Answer:

Both have plus points like Worcester have the guarantee instead of the warranty but you have to fit their filter and controls for extended and you need to be accredited for the full whack. But the Baxi range is a solid boiler and models like the platinum with a 10yr warranty with any filter and and controls (or without) is a great point to look at.

Answered on 16th April 2017 by Drew Styles Plumbing & Heating

Answer:

Baxi, great boilers, plenty of options, long warrenties, excellent support and all for a reasonable price

Answered on 16th April 2017 by Nestor Plumbing & Heating

Answer:

Baxi is better build quality and you won't get downgraded as an installer if your sales drop off and you fail to meet "install targets"

Answered on 16th April 2017 by Daley Plumbing and Heating Ltd

Answer:

Baxi seem to draw less complaints, I have had no problems with the few i have fitted.They aslo offer quality training. We fit ATAG as a premium option, and Baxi as cheaper option.

Answered on 16th April 2017 by The Boiler Guys

Answer:

Worcester mate, fitted hundreds and their customer service is unequalled

Answered on 16th April 2017 by D.Q Plumbing and Heating

Answer:

Thanks for all the replies one of the only things that puts me off Baxi is the off set flue. How does everyone else ind/deal with it.

Answered on 16th April 2017 by Hampshire Technical

Answer:

I was installing ideal for the past two years. But recently shifted to baxi. The rewards seem pretty decent but I like the way ideal let you swap your points for a check. It's just the logic and the customer back up from ideal that lets them down. Or I'd still be using them. Baxi support seems spot on and the boilers aren't to bad.

Answered on 16th April 2017 by Afterglow Plumbing & Heating Ltd

Answer:

Baxi, easy to install and so far great customer support. No having to fit their filter or controls to extend warranty. Also the works points scheme is good.

Answered on 16th April 2017 by Gas-Tec Plumbing and Heating

Answer:

As for the offset flue it isn't that much and can normally get round it be moving the boiler or altering the flue hole slightly I have always managed to cover it with the seal. If not they do have a kit to centralise the flue available

Answered on 16th April 2017 by Gas-Tec Plumbing and Heating

Answer:

I offer Vaillant & Intergas to cover most scenarios but may add Atag for the efficiency usp and no net comparison prices...

Answered on 16th April 2017 by Masterheat Boiler Installations

Answer:

Iv given up with Vaillant way to much money grabbing for my liking and the new boilers are the same as the glow-worm and heatline.

Answered on 17th April 2017 by Hampshire Technical

Answer:

I install both Worcester and Baxi, where I did my apprenticeship we was fitting 40/50 boilers a year and they was all Worcester and I can count on 1 hand who many failed or need any attention in the time I was there (8years)
But when I went sole trader working for my self I soon learnt that the price of the Worcester boilers does put a lot of customers off. So I actually when though loads of different boilers and talked to all the reps and went on all the training days so I could actually decide what boiler/manufacturers was going to best suit me and my business.
Baxi came out on top of me, the customer care and there willing to help me help my customers. I pride myself and my business on helping my customers and my customer care, so to find a company that that was responsible price with great warrantys made my decision easy.
I will only install Baxi and Worcester but it is very difficult to answer the question ( why is the Worcester £300/£400 more?)

Answered on 17th April 2017 by DCB Plumbing & Heating

Answer:

I would use Baxi over Worcester all day long . warranty is better and after sales work or out of warranty work I fix a lot of Worcester boilers always the same things pit holes in the left hydro block hot water side plus hot water flow switch . which leaks on divertor mother so also needs replacing . o yes and wait anything that dose go wrong with them in the future is the installers fault so you have to go back to look at every job .

Answered on 17th April 2017 by Ab plumbing and maintenance

Answer:

For me it would be Worcester but not sure what your area is like so maybe different. Do you see much of their £4m advertising around you for instance, if so that will help you.
If you find out your local rep & set up to meet & have a chat you will find that you may or may not be able to become an accredited installer which will also help as you will be instantly on their find an installer page for your area, again help with getting leads. There after sales & technical are 2nd to none and as an accredited installer you get the longer warranties so that gives the edge over others in your area also. A boiler is a boiler is a boiler so it's all about the whole picture for me before making a decision....... Good luck

Answered on 17th April 2017 by SAFGas Ltd

Answer:

With regards to the flue question, the new compact Baxi 200 & 400 Combi has a central flue but you can also get an offset flue adaptor for the other Baxi boilers with an offset flue.

Answered on 18th April 2017 by Baxi (Verified Partner)

Answer:

Hi Baxi im fitting a 428 tomorrow so looking forward to that but i do wish they came in bigger KW sizes. Is the 400 style boiler the direction that Baxi will go as it seems to me that the range could do with simplifying a tad.

Answered on 19th April 2017 by Hampshire Technical

Answer:

Worcester all day long.
Great tech support and well looked after generally.
Boilers easy to install. Great availability.

Answered on 21st April 2017 by PARAGAS

Answer:

Prefer Baxi slightly cheaper and love the EcoBlue Advance 10 year warranty at the moment also do a cupboard fit boiler EcoBlue Advance+ and the heat only version unlike Worcester don't require a pump over run.
Never had any issues with Baxi area rep is a diamond and technical support fantastic (plus they always ask for a gas safe number before giving out any technical info)

Answered on 22nd April 2017 by Sunrise Plumbing & Heating

Answer:

How do you find the offset flue Sunrise (sorry dont know your name)

Answered on 22nd April 2017 by Hampshire Technical

Answer:

I would suggest BAXI simply because they are far more reliable, when I attend breakdowns they are mostly Worcester boilers due to a lot of their parts (plastic) are situated in and around the heat exchanger so failing parts are inevitable! Baxi will give you no long term problems trust me there up the top of the list for me .
Regards Paul.

Answered on 9th May 2017 by PIR GAS AND PLUMBING SOLUTIONS

Answer:

Baxi without a doubt. Worcester seem to be a lot more complex and a nightmare to work on. With baxi it's all nice and open and easy to get to things without cutting your hands off.

Answered on 12th May 2017 by NDB Gas Services

Answer:

Baxi, very easy to service and repair, access to the appliance components is generous
Parts are a lot cheaper than most manufacturers
Build quality very high
7-10 year warranty can’t go wrong

Answered on 23rd July 2018 by Approved Technical Services Ltd